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100 Freedom Ave, Powells Point, NC, 27966, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great company and staff! We have been using them for years and always had wonderful service. Everybody is so nice and they are always there when you need them!
Our technician, Heath, is always professional, efficient, and has a keen sense of attention to detail. Having just moved to the area a year ago, we wanted to find a company we not only could trust, but wanted to partner with for the long term service of our geothermal units. We are grateful that we found Norris Mechanical, and we especially appreciate working with Heath as he has not only provided exceptional service, but has taken the time to help us further understand our geothermal unit.
Business response:
Thanks for taking the time to leave such a detailed review, Chris! We pride ourselves on our customer service and love hearing this kind of positive feedback. We're so glad you found us and that we're able to be the company you trust for all your HVAC needs. We will be sure to pass along your kind words to Heath. Thank you!
Norris Mechanical made professional repairs to our old A/C unit. The 23 year old unit was not in good shape. I scheduled with Norris to have A/C replaced. The old unit wasn't going to make it to the scheduled date. Norris rearranged their schedule and installed the new A/C unit earlier. I'll continue calling on Norris Mechanical for future Heating and air conditioning needs.
Business response:
Thanks for the detailed review, George! We're so glad to hear you're happy with our service.
My air-conditioning system failed in the intense heat of July. My regular a/c people were not available. Norris came in very quickly. Found a replacement unit and had it installed in less than two days. Very responsive and courteous. I couldn't ask for any better service.
Business response:
Thanks for the detailed review, Craig! We're so glad to hear you're happy with our service and that your system is now running smoothly.
Eric came for a routine service call and he was a few minutes early which was great. No waiting all day for someone to show up like other compamies.He was very professional and did a great job. We have used this company for many years and they have always provided great service. The ladies in the office are great too. Thanks for taking such good care of us for all these years!
Joe was on time, polite and efficient. Did seasonal maintenance on heat pump system. We are pleased. Thank you!
Business response:
Thanks for taking the time to leave a review, Jack! We're so glad you're happy with our service, and we'll be sure to share your positive feedback with Joe.
Awesome thorough service. Arrived at the time given. Professional and dedicated.
Business response:
Thank you, Sandra!
Aaron was very professional and thorough in his inspection of our HVAC systems. Thanks for the great service.
Prompt, professional service and excellent communication about the problem--and the solution. They have been servicing my six heat pumps at one location for 21 years, and three other units for 34 years. Honest, knowledgeable, dependable. A great company!
Business response:
Thank you, Angel! We love hearing from long-time customers like you. We appreciate your continued business over the years and are glad you're happy with our service! Thanks for taking the time to share your experience with others.
Norris Mechanical, LLC has a 4.9 star rating with 401 reviews.
Norris Mechanical, LLC is closed now. It will open on Tuesday at 8:00 a.m.
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