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900 Capitol Expressway Auto Mall, San Jose, CA, 95136, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They have had my car now for a month and a half only waiting on one part and today I was informed that the part was cancelled I am so upset with this company and their service department I want my car back
Baught 2010 cobalt ss since first few weeks leaks water on driver side every time it rains
Service department sucks. First time I made an appointment because my transmission was jerking. Got there and they didnt have me scheduled. Sat there for 4 hours. Said they could not duplicate the problem (yeah right). So they did an update and said it was normal to jerk a little when its trying to find a gear. Still having the issue. Dropped my car off a week ago in the late night drop box for a leak in my tranny oil cooler that was replaced by jeep in Chico. Got a call the next morning and they had no idea what to do even ... read more
My son was involved in an accident, we took his car to Normandin Chrysler's body shop for the repairs. They were very helpful and put our mind at ease about the whole process. We spoke to George as well as Miguel and even the Service Manager David and they kept us up to date with the whole process. When they found supplemental damage we never had to stress as they dealt directly with the insurance company themselves. My son was very nervous as this is his first car he bought for himself but when he picked up his car after th... read more
Waiting room looks nice. Coffee was provided but no creamer so your only option is black coffee. Bad locations of wall outlets if you want to plug anything in. Unintelligent help and can't think outside the box to help a customer. Unprofessionally dressed cashier having full conversation with co-worker while helping customers. Pink hair? Really? Customer service isn't just the typical things. The women that helped me both said the stupid line "I don't know how to do that." Must be nice going through life saying stupid like t... read more
Put my Grand Caravan(68K mi) in for dripping radiator fluid. Within an hour they called with the diagnosis: cracked radiator. Got the van back the next day; they needed to order the part.
My Jeep is about two and a half years old and we brought it in for an inspection and recall fix. When it came out, it had problems that it didn't have before bringing the car to them. Now, it is back in for service again, and our service advisor does not call back. Between my wife and I, we have called Dan Renalli about seven times with no response. I don't know what is wrong with him, or if it's the entire service department, but they do not answer their phones, nor call people back. Worst service experience I have ever had... read more
Normandin Chrysler Dodge Jeep Ram FIAT has a 3.4 star rating with 86 reviews.
Normandin Chrysler Dodge Jeep Ram FIAT is closed now. It will open on Monday at 9:00 a.m.
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