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Our sales department is available by appointment only during the shelter in place. Schedule your sales appointment today!
900 Capitol Expressway Auto Mall, San Jose, CA, 95136, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This dealership is the bottom of my list as far as customer service and I will never again go there to service or purchase my next car, sadly Normandin is extremely poor and incompetent to deal with their customers needs even after spending $45k dollars on a Ram truck. From the shark style sales people that start to hound you the minute you drive into the dealer to the to the arrogant unfriendly service provided to you by the service department when you're dropping your vehicle off for routine maintenance as well as upper ma... read more
Business response:
Mr. Sanchez, I am sorry that you are upset with us and my efforts to address your concerns. Your vehicle is unfortunately two years out of warranty and Chrysler has already denied any more assistance. We would gladly work to diagnose the issues you are having with your car but you would now be responsible to pay for this work to be done. I would normally assist in some of the diagnostic time to our loyal customers, but you did not buy the car from us nor have you done any maintenance with us since you had an oil change done ... read more
Dan has always helped me and given me great advice for my car the staff is also very friendly
Although it is a majority of the manufacturers unsolved problem I feel I have been dismissed and under minded when it has come to my on going problems with my 2014 jeep grand cherokee. I have taken the vehicle in multiple times, check engine light on, navigation not illuminating properly, electrical problem with the car unable to shift and accelerate seat probelm, the list goes on. I have not once been told what the problem is, but instead have been told that the problems have been fixed and the software has been updated. I ... read more
Great dealership to work with on new or used car sales. They have good service department as well as parts guys are very knowledgeable. Body & Paint guys are also quick and do good work.
Normandin Chrysler Dodge Jeep Ram FIAT has a 3.4 star rating with 86 reviews.
Normandin Chrysler Dodge Jeep Ram FIAT is closed now. It will open on Monday at 9:00 a.m.
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