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Normandin Chrysler Dodge Jeep Ram FIAT
- Automotive
- San Jose, CA
About this business
Our sales department is available by appointment only during the shelter in place. Schedule your sales appointment today!
Location details
900 Capitol Expressway Auto Mall, San Jose, CA, 95136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
2013 Ford F250 Broke down on my way home. Going to cost $9000 to fix. Dealership refuses to help me with these fees. I bought a 2013 Ford F250 the beginning of July 2020. Traveled from out of town to come to the dealer and look at it. When arriving at the dealer there was a few minor issues with windows and mirrors that they failed to mention when I had talk to them the day before on the phone. At that point I should have just walked away. We ended up making a deal and I drove the vehicle home, before arriving to my hometown... read more
RecommendedGreat staff thank you Lee and matt!!!
Service department is a joke! Nearly impossible to get through to anyone to make an appointment, and when you do, it is only by sheer luck that they do what you requested. Made an appointment after 5 or more phone calls and when they send me a link for mobile checkin, the link doesn’t work. They once told my son he needed over $700 worth of maintenance done when in fact, he did not. REALLY fed up with this place.
Great service. Really take care of the customers in the service dept.
Service department is AWFUL! They do NOT honor warranties bought at other dealerships and charge an additional $60 for an oil change. And you can pay it, or leave. Had my vehicle not been on 0% oil life, I would have left. They berate their employees for "standing around" (waiting for customers to arrive). They treat their employees and their customers terribly. "Go to the dealership you purchased your policy from" that was their recommendation. They also charged me $150 to tell me that I had an after market antenna that mad... read more
I have bought three cars from there and never once regretted it
The worst customer service ever!!! When you want to buy they will reach out to you shortly but when you need help after the purchase they ignore! I have reached out to them 3 times and they never get back to me. Absolutely do not recommend!
NORMANDIN CHRYSLEER OF SAN JOSE IS FIVE STAR OVER ALL, IN MARKETING, PARTS, SERVICE, WAITING LOUNGE / COFFEE / DRINK SERVICE, AND YOUR BATHROOMS, REASON WHY I RATED IT EXCELLENT FIVE STAR, SEE IT FOR YOURSELF CUSTOMER SERVICE IS MY BUSINESS (BATHROOMS AND KITCHENS REMODELER)
Right now I took my truck in to diagnose noise in the transmission I've had it at 3rd party mechanic Keystone automotive they have suspected possible mechanic issues causing rubbing internally of the transmission which is making a lot of noise to and knocking on start up when it's in gear sender power train warranty I just want the noise to be gone something is wrong with it causing the noise I just want a little bit of accountability here truck has 33000 miles on it somebody please help
Frequently asked questions about Normandin Chrysler Dodge Jeep Ram FIAT
How is Normandin Chrysler Dodge Jeep Ram FIAT rated?
Normandin Chrysler Dodge Jeep Ram FIAT has a 3.4 star rating with 86 reviews.
When is Normandin Chrysler Dodge Jeep Ram FIAT open?
Normandin Chrysler Dodge Jeep Ram FIAT is open now. It will close at 6:00 p.m.
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