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Norm Reeves Hyundai Superstore
- Car Dealers
- Cerritos, CA
About this business
Location details
10901 183rd St, Cerritos, CA, 90703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I would NOT recommend. The service department has terrible customer service and communication. Tyler B. Davis was the contact person for the repair. He initially told me that he would call to provide updates. He would not call. I would have to call him. Each time there wouldn’t be any updates. He was out for a week and my car was not being worked on during that time by any tech. I had to pay $90 a day for a rental for while my car was not being worked on. I eventually had a m… See more
This place is busting with incompetence, rude staff and management in the service department. Your first stop with the person who answers the phone is rude and nasty (mentioned elsewhere), service advisors don’t call back, the work done is subpar and sometimes incomplete. The service manager is condescending and the dealership manager doesn’t return your calls. But the dealership will call you repeatedly to trade in your car. Definitely one of the worst dealerships out there.
Service department are the worst they hold the cars for months and do not care, they will not call back when you call them and they will leave you on the phone line for hours when you talk to them they tell you they will call you back and nothing, Will was rude and non helpful, he got fired and now Kimberly or Jay do not have any answers. Do not buy or put your car in service with this guys they are not profesional at all
Every time I go there I have a terrible customer service experience. This is the third time in a row this has happened and they have definitely lost me as a customer.Ironically, the third strike is related to them offering me a free detailing to make up for the poor service I received last time. After waiting for 2.5 hours (they had told me it would be 1.5 to 2 hours) they told me my car was done but they didn’t do the detailing because the crew had already left for the day…… See more
RecommendedGood works deserves good recommendation I saw testimonies from several people on page talking about Mrs Camila Joseph and i also decided to give it a try if i would share mine also. I made an investment of $500 with her and got $4,300 payouts without stress. thanks alot ma, you are heaven sent i highly recommend her to you all and you will be glad you did it contact her viaEmail:camilajoseph200@gmail.comWhatsApp:+1 (320) 321-6858
Worst dealership I have ever dealt with. Promises not kept, sales people that didn’t know their business, and they did not keep to reviewing the car with consumers before sending them off with it - which led to the aforementioned broken promises. By far the worst experience I’ve ever had. Stay far away from this place.
Chris Madden is a awesome sales man,whoever trained him did a super job
I purchased two vehicles and a co signer on a third vehicle. Terrence the sales person was excellent in assisting me and my granddaughter in the purchasing of these vehicles. He was able to explain the fact about the three and very helpful setting up the instruments.
I had a pleasure with Terrance and gave me the best service I could ask for. He made my first time buying a car a breeze, and went through everything with me. Very blessed to be able to cross paths here and to get exactly what I wanted! 10/10 would recommend!!!
Frequently asked questions about Norm Reeves Hyundai Superstore
How is Norm Reeves Hyundai Superstore rated?
Norm Reeves Hyundai Superstore has a 4.7 star rating with 3,491 reviews.
When is Norm Reeves Hyundai Superstore open?
Norm Reeves Hyundai Superstore is open now. It will close at 8:00 p.m.
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