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Norm Reeves Hyundai Superstore

4.7

About this business

Location details

10901 183rd St, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.73,491 reviews
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Rose Hinton Boyd's profile image
Rose Hinton Boyd 
recommend  Recommended
4 years ago

Great experience working with Eric Lawman. He was very helpful in finding the right car that met my needs and budget. Entire staff was professional and friendly. I bought a 2014 Ford Escape SE, Eric, worked with me to get everything I needed, down to financing. Would recommend Serra Hyundai. 

Seth Gritten's profile image
Seth Gritten 
recommend  Recommended
4 years ago

Friendly and effective staff. From test drive to approvel only took about 30 minutes and had a great time chatting with John while waiting on financial paperwork. The best car buying experience I've had. 

Business response:

Seth, thank you for your kind review; we are happy to pass along your comments to John here at AutoNation Hyundai OHare! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Chuck Pendergast's profile image
Chuck Pendergast 
4 years ago

whenyou bring a car iin for a diagnonsis and three times you get it wrong do the right thing that terrible customer service 

Business response:

Chuck, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this Rob Kassam General Manager 

Thomas Virden's profile image
Thomas Virden 
4 years ago

I was told to drop off my car on Tuesday and it would be ready Wednesday. When I went to pick up the car on Wednesday the car was not ready which put me at an inconvenient because that’s my main transportation to and from work. When I went to go pick it up on Thursday they said they just got the part in and that I can wait 30 minutes or they would give me a ride home so I decided to wait wthe 30 minutes turned into one hour. I need my car because I could not go without a vehicle bumming rides to get to and from work or takin... read more

Jimmy Easley's profile image
Jimmy Easley 
recommend  Recommended
4 years ago

Bryan Cagle is a very respectful person. Thank you for doing a great job with our purchase. 

Business response:

Hi Jimmy, thanks for the great feedback for Bryan! We're glad to hear you had a great experience while purchasing your vehicle. We hope you enjoy it! 

Elvis Wayne's profile image
Elvis Wayne 
recommend  Recommended
4 years ago

the staff was awesome and they are very quick and efficient. 

Business response:

Thank you for the great review, Elvis! We are so pleased to learn that the Hyundai of Columbia team went the extra mile for you. If we can do anything else for you, please be sure to let us know. 

Michelle DePietro's profile image
Michelle DePietro 
recommend  Recommended
4 years ago

I bought my 2018 Kona brand new here and take it here every 6 months for its oil changes and any services it needs to have done to it. They are always so pleasant and ready to help. Very nice place and they really went above and beyond to get me into my Kona. I highly recommend Hyundai of Columbia. 

Business response:

Hi Michelle, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! 

Edward Bethune's profile image
Edward Bethune 
4 years ago

Sales person great. Was at dealership seven hours to close deal, ) didn’t haggle over offer, should have, two weeks ago they were paying $3000.00 more for our trade in), finally completed the signing of documents, a very nice black man that worked there gave me a team one cap, WOW 

Mark Adair's profile image
Mark Adair 
recommend  Recommended
4 years ago

Great service department, even for non-Hyundai customers. Oil changes, tire rotation or full blown service, they can do it all. 

Business response:

Thank you for visiting Hyundai of Columbia, Mark. We are happy to know that you enjoyed our Service Department. We look forward to working with you again. 

Frequently asked questions about Norm Reeves Hyundai Superstore

How is Norm Reeves Hyundai Superstore rated?

Norm Reeves Hyundai Superstore has a 4.7 star rating with 3,491 reviews. 

When is Norm Reeves Hyundai Superstore open?

Norm Reeves Hyundai Superstore is closed now. It will open tomorrow at 9:00 a.m. 

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