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NextCare Urgent Care
- Urgent Care
- Falmouth, VA
About this business
Location details
330 White Oak Rd, Falmouth, VA, 22405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I went to their urgent care with a stab wound to my hand, I did this while carving a piece of wood. A PA saw me and said that my hand needed to be x-rayed but their machine was down and said "sorry, we can't help you" and sent me to another urgent care, not Nextcare. Later I received a bill for $63.09, so I called to contest it. They said they'd review it. I received another bill for $63.09 so I called back. Ended up calling back and then the supervisor lied to me saying I was called but didn't get an answer then tried to le... read more
Business response:
Hello Phillip, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients. I do see that you were referred to the ER for better evaluation. We apologize for the x-ray machine being down. Danielle, Clinic Manager
Depending on the staff and shift they can be very slow! I’ve came to the same location twice to get the RAPID covid-19 test. The first time we were there about an hour and a half and the ladies were great with positive attitudes. This second time around had less people in the parking lot, I sat on hold for 37mins, hour and half to go back and test and another hour and some more for results! I will never come back here again. The lady in front was rude and when I asked for her name she hung up. I called backed and some man an... read more
Recommendedstaff and doctors were very nice and professional they got me in and out pretty quick for being an urgent care
Business response:
Hello Kyle, thank you for your praise and kind comments about our team! We hope you have a great day. Danielle, Clinic Manager
I am sitting here with my 76 year old uncle and we have been sitting outside in the car for an hour. He's feeling weak and can not stand on his own. The VA sent us here.
Terrible experience: I needed a COVID test and the website says there's rapid, drive-through testing available. There's not. You need to call from the parking lot and get a walk-in appointment. I sat on hold for 20 minutes waiting to talk to anyone about what I needed, then waiting another hour just to get in to do the test. The nurse was extremely rude on the phone, getting frustrated at me when I asked some questions. Then she just threw all the testing supplies on the counter and stomped out, like it was the biggest incon... read more
Wow.....I've been going to Impact Urgent Care facilities now for over 10 years and have very please until now. I took my wife in yesterday for her noon online appt check-in; she saw the doctor at 1:15. Was prescribed an antibiotic for an ear infection and sent home. Today she is much worse. All I wanted was to get to speak to the doctor or have someone talk to the doctor for me to see if we should perhaps change meds on stay the course. Bottom line, don't go to the Austin Hwy location. It's neither urgent nor do they care. W... read more
RecommendedMy son Got sent home from school because of a runny nose and wasn’t allowed to go back for 10 days unless he had a negative Covid test. They got me back within 30 minutes and I got my sons results within 15 minutes. Everyone was super friendly including the front desk. I highly recommend this place.
Business response:
Hello Jennifer, Thank you for your positive feedback and your loyalty. We truly appreciate you for choosing our clinic for your urgent care needs and we will share your wonderful comments with our team. We take pride in taking care of our patients and we hope you and your family will keep us in mind when you are in need of future medical care. Luis G Clinic Manager
RecommendedThanks you these people will take care of you get er done !!!!
Business response:
Hello Lewis, thank you so much for your kind comments! We're happy we could help. Danielle, Clinic Manager
Recommendedonly reason I'm saying yes is because the doctor addressed all my concerns about the rude girls working and helped me 100% and was very kind and apologetic about the employees. I came here to get a doctors note proving I was seen so I could return to work. the person I called sent me all over and for some reason wouldnt just see me right away and sent me to the thornton one because that's where I got covid testing done even tho this was a completely unrelated visit. girls that worked there were super rude and one of the girl... read more
Frequently asked questions about NextCare Urgent Care
How is NextCare Urgent Care rated?
NextCare Urgent Care has a 4.4 star rating with 1,617 reviews.
When is NextCare Urgent Care open?
NextCare Urgent Care is open now. It will close at 8:00 p.m.
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