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NextCare Urgent Care
- Medical Centers
- Tucson, AZ
About this business
Location details
4280 N Oracle Rd #100, Ste 100, Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
RecommendedI went to Urgent Care on 7 mile in Livonia and I had the best experience here. Excellent staff!!!!! Very professional, all of my encounters with all the staff were awesome. Jessica at the front desk directed me to the facility and made sure I didn’t get lost since I’m not from Michigan. I have nothing but good things to say about all the staff. They fixed me up and got me out and that’s how I like it. Fast service, but they took they’re time and explained everything to me. I don’t know about the day flow because I went in th... read more
Worst costumer service ever. As someone that works in the medical field this locations lack of communication is mind blowing. I came in for a rapid COVID test and was told I’d have my results within an hour and to wait for their phone call. That was at 2:00 this afternoon. It’s now 6:30pm and I have called 7x and was never able to speak with front desk. I wasn’t given a Drs note when leaving, because they said they would have that when they called with my results. Now I’m having to find arrangements for my patients tomorrow ... read more
Worst care ever in their emergency room. Waited for 5 hours before being seen even though I was in extreme pain and was ready to pass out. Once seen the doctor spent 5 minutes with me before saying "I will order a good narcotic". No X-rays were taken. I was just given two prescriptions, one of which was not covered by my insurance and was over $200 (I did not fill it). I will NEVER go to this this emergency room again. Please let me add that I was in the medical field for 45 years!! I know no one from the hospital will conta... read more
I went in with a chronic UTI and kidney pain and they sent me home telling me that nothing was wrong with me. I had to ask the Dr. to send my urine for a culture cause it didn't appear with a test strip. she was extremely rude and only saw me for about 5 minutes. I told her that I just came in for her to say I was ok and to charge my insurance, and she said... it is what it is. Was not empathetic or even listened to my concerns. Three days later they call to tell me that the lab work came back positive and they still won't p... read more
Business response:
Hello Mahyte Teresita, Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at wecare@nextcare.com at your earliest convenience and we will do our best to resolve this with you. You can also call me directly at the clinic, as I would love the opportunity to work toward a solution with you. -Cynthia G., Clinic Manager
racist towards white people and that's very apparent
Business response:
Hello Mr. or Mrs. Needham, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. Your concerns have been addressed with m team. If you would like to discuss this matter further feel free to contact our Patient Liaison at wecare@nextcare.com. - Rebecca K., Clinic Manager
racist towards white people and that's very apparent
Business response:
Hello Mr. or Mrs. Needham, I'm sorry to hear about your negative experience at our clinic. We strive to provide exceptional service to all patients, and I'm disappointed you left unsatisfied. Please know that we value your feedback and will use it to better our services. Your concerns have been addressed with m team. If you would like to discuss this matter further feel free to contact our Patient Liaison at wecare@nextcare.com. - Rebecca K., Clinic Manager
RecommendedEveryone was very nice and helpful
RecommendedFriendly, Polite, professional, and efficient staff.
RecommendedFriendly, Polite, professional, and efficient staff.
Frequently asked questions about NextCare Urgent Care
How is NextCare Urgent Care rated?
NextCare Urgent Care has a 4.4 star rating with 3,283 reviews.
When is NextCare Urgent Care open?
NextCare Urgent Care is closed now. It will open at 8:00 a.m.
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