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NEWPRO

4.6

About this business

We may be New England’s top remodeler, but we still treat you like a member of the family. As a family-owned-and-operated business for three generations, our dedicated team has a deep, shared knowledge and passion for its craft, is singularly dedicated to each customer, and is truly committed to a mission of spreading happiness one home at a time. Since starting as a small window treatment business in Medford in 1945, NEWPRO Home Improvement Solutions has grown into one of the largest and most trusted home remodelers i... read more

Location details

26 Cedar Street, Woburn, MA, 01801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.65,077 reviews
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Roland H.'s profile image
Roland H. 
8 years ago

I've had Newpro windows for over a decade now. Several of the windows were extremely difficult to open and 2 no longer stayed open once you did get them open. I had been meaning to call for service for some time, and finally did. He arrived on time, did the job right, and gave me a few tips on how to maintain the windows. Great work. I'm only left wondering why I waited so long to call!! 

Business response:

Thank you so much for taking the time to write this review! NEWPRO is proud of their warranties and we are proud to stand by them. We're happy to hear that we were able to meet your needs with our exceptional service, and we're always a click or a call away to all our customers! 

John O.'s profile image
John O. 
8 years ago

Jimmy C. From Newpro was great. He showed up on time and was both professional & friendly while fixing our shower door. 

Business response:

We appreciate your feedback! It’s always amazing to hear how our service tech team provides peace of mind. Thank you again for writing this review! 

Milton S.'s profile image
Milton S. 
8 years ago

I had repair and replacement of three windows. The service technician, . was knowledgable, courteous, efficient, and helpful with my questions. I was completely happy with my service and this technician 

Business response:

Thank you so much for your feedback! We appreciate hearing the feedback about our expert service technicians. It sounds like not only were your expectations met but exceeded! 

Jennifer M.'s profile image
Jennifer M. 
8 years ago

Very happy with my new Newpro siding. Job was done fast and looks great! Artie D just came to do some finish work before the electrician is able to install our new light fixtures. Good quality product 

Business response:

Hello! Thank you so much for taking the time to write this review! We are happy to hear that you are enjoying your NEWPRO siding. It’s amazing the transformation your home experiences from new siding – We hope your house is the talk of the block! 

Eldo K.'s profile image
Eldo K. 
8 years ago

Ryan P installed our replacement window. He did an excellent job and cleaned up. He was courteous and friendly, and good workmanship. 

Business response:

Thank you for taking the time to share your experience! NEWPRO takes great pride in our installation and service teams and rate them as the best in New England. Customer reviews like yours support that claim. Please feel free to contact us for any future needs. 

Michael G.'s profile image
Michael G. 
8 years ago

Purchased new windows from Newpro 10 years ago and needed some service work. Newpro was quick to respond to my request and sent out 2 service persons, Bill and Eric, who were courteous and thorough in completing repairs/adjustments. Highly recommend Newpro! 

Business response:

Thank you so much for sharing your experience! We really do appreciate the feedback we receive from our installation jobs. We know there are a lot of home improvement companies here in New England and we're grateful that you went with NEWPRO. Thank you once again and have a lovely day! 

George S.'s profile image
George S. 
8 years ago

Claud arrived at the time he specified and spent about 3 hours describing the company's products. Claud was very knowledgeable and clear in his presentation. He fully explained the pros and cons of the different levels of siding as well as the insulation and installation of the product. He also displayed two videos for us to watch while he generated the pricing for the products we were interested in. This eliminated the awkward silence that normally happens when the presenter is occupied with other tasks. 

Business response:

Thank you so much for taking the time to write this review! We appreciate any and all feedback we get from our customers. We know there are a lot of home improvement companies in New England, so thank you for letting NEWPRO into your home to give you our presentation. 

Bill H Cassidy's profile image
Bill H Cassidy 
8 years ago

Bernard dismantled my old shower and some plumbing fixtures and Eric B***** replumbed for the new shower. Bernard installed a NEPRO tub and enclosure as per my agreement with the company. The arrival on the job and work was per the contract with NEPRO. All conditions were met. I am very pleased with the product, sales and the installation. I will recommend this product to friends and anyone who would ask for a response. 

Business response:

Thank you so much for sharing your experience. We really do appreciate any and all feedback we receive from our customers! We know there are a lot of home improvement companies here in New England and it sounds like we not only met your expectations but exceeded them! Thank you once again for the review and welcome to the NEWPRO family! 

Donald F.'s profile image
Donald F. 
8 years ago

Newpro installed windows throughout my house 6 years ago. Exwcellent installation by a very capable crew. Noticed a huge difference in heat savings. I would highly recommend Newpro for home improvements. 

Business response:

Thank you so much for taking the time to write this review! We really appreciate the feedback we receive from our installs and we're glad to hear how our windows improved your heating bill! Thank you once again for sharing your experience and have a lovely rest of the day! 

Frequently asked questions about NEWPRO

How is NEWPRO rated?

NEWPRO has a 4.6 star rating with 5,077 reviews. 

When is NEWPRO open?

NEWPRO is closed now. It will open at 8:00 a.m. 

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