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Neftin Westlake Mazda
- Car Dealers
- Thousand Oaks, CA
About this business
Specialties: Fast, Quality Repairs from ASE, Factory Trained & Certified Techs. Have you seen our jelly bean TV commercial? A little wacky. It's entertaining. And most importantly, rich with our unique Neftin personality, inspired by Murray Neftin who started the family business in 1977. Carried on since his passing by sons Sam & Howie, and daughter, Laura, the family believes business should be fun! Which explains why the dealership has monthly BBQs for employees at which customer satisfaction is always the number one topic... read more
Location details
3550 Auto Mall Dr, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
The first contact with our sales rep, Cynthia V was so pleasant and no pressure. She was prompt in calling us after signing up for the Costco program. We felt that she tryly went out of her way to make sure everything we were requesting on the vehicle was there. She was so kind in answering all of our questions over the phone and via email since we were coming from out of town. She spent so much time with us after we arrived to pick up the vehicle explaining everything. We also received a lovely unexpected follow up call. Sh... read more
I live in West Los Angeles but I drive to Neftin VW in Thousand Oaks because they have been the best dealership I have ever worked with in Southern California. They are fair and ethical and I trust the service people and the sales staff. This is my first VW and it has been trouble-free since time of purchase. I am so impressed!
I rated this dealership nearly all 10s. My only 9 would be the waiting area. As for the best service writer in my long history of car ownership. I rate John Garcia a 10+
The driver was very polite, on-time, and efficient. Everyone was great! I loved the mid week discount!
Everything goes so well, I don't mind the little bit of time that it taks me to have my car serviced. All of the staff is friendly and helpful. A pleasure to do business there.
I was able to get my vehicle in the day that I wanted and would rate my satisfaction with scheduling a 10+
This is the second car I have bought from Neftin. But really I am "buying" the service department. I cannot stress enough how great everyone is there. there is no question that I will buy my next car from here.
I bought my car at Neftin and have been very satisfied with it (over 200,00 miles)
Appreciated that I was greeted warmly when i first arrive at service department
Frequently asked questions about Neftin Westlake Mazda
How is Neftin Westlake Mazda rated?
Neftin Westlake Mazda has a 4.3 star rating with 344 reviews.
When is Neftin Westlake Mazda open?
Neftin Westlake Mazda is closed now. It will open tomorrow at 10:00 a.m.
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