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Neftin Westlake Mazda
- Car Dealers
- Thousand Oaks, CA
About this business
Specialties: Fast, Quality Repairs from ASE, Factory Trained & Certified Techs. Have you seen our jelly bean TV commercial? A little wacky. It's entertaining. And most importantly, rich with our unique Neftin personality, inspired by Murray Neftin who started the family business in 1977. Carried on since his passing by sons Sam & Howie, and daughter, Laura, the family believes business should be fun! Which explains why the dealership has monthly BBQs for employees at which customer satisfaction is always the number one topic... read more
Location details
3550 Auto Mall Dr, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Never before had I been made to feel that my time was so valuable and that the staff truly cared for my total satisfaction. This was the best car buying experience possible. I truly felt like a V.I.P. Max Rozi was my salesperson, and he is the the truest example of what a professional is.
"My service advisor's name is John Garcia. He goes out of his way to make the customer a truly satisfied customer. I am so appreciative of his professionalism, knowledge, courtesy, service, demeanor and advice. You could not ask for a better service advisors than him..."
I had been looking for a car for a fairly long time and dealt with a lot of sales people. George and Jill at Netfin were definitely great to deal with and made things so easy. Their approach left me feeling great about my decision and the whole process painless.
The entire Neftin VW service team, including Ron in Parts, Receptionist Theresa, Brad and especially Frank are outstanding examples of what excellent Customer Service should be.
Vince has now sold us two mazdas and he is the reason I came back after buying the first one a couple of years ago. he is incredibly professional and friendly. I have been to countless dealerships and hate the feeling of someone trying to push a vehicle on me. Vince put my wife and I at ease. I am grateful for how he helped us.
Nick's pleasant personality, his ability to deal with a high pressure situation, customer relations, not withstanding the weaving through the company computer was quite a feat! I watched him deal with other customers who were much more demanding than me!
Employees like Frank and Nick set excellent examples of how to make fussy customers feel good about doing business with Auto Dealers!
John Garcia continues to provide exceptional customer service and is a true asset to Neftin's and VW's reputation. Mr Garcia promotes this customer's loyalty. I travel over 90 miles one way to have my car serviced at Neftin Volkswagen.
George Oaks was our salesman. He was wonderful. He had taken a lot of time showing me cars over about a year. When I finally was ready he had the exact car I wanted. It was the fastest I’ve ever driven out of a dealership with a new car. He showed me how everything worked in the car and set up all music and Bluetooth. It was a perfect experience.
Frequently asked questions about Neftin Westlake Mazda
How is Neftin Westlake Mazda rated?
Neftin Westlake Mazda has a 4.4 star rating with 334 reviews.
When is Neftin Westlake Mazda open?
Neftin Westlake Mazda is closed now. It will open at 10:00 a.m.
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