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Nebraska Furniture Mart
- Furniture Stores
- Omaha, NE
About this business
Nebraska Furniture Mart is more than just a furniture store. With everything from mattresses to washers and dryers, to the latest in electronics and home security systems, flooring and lawn equipment, available in store or online.
Location details
700 South 72nd Street, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
My wife and I filled everything in our house with merchandise from Nebraska furniture mart EVERYTHING! We paid our bill on time. Sometimes early sometimes more than we were supposed to. My wife is a special needs teacher and does photos for foster families and family with kid with special needs on the side and almost for free. Today we went to update her camera because the one she has is slowing down and with the holidays comIng up she was going to be busy! So we took the journey up to Nebraska furniture mart got set up with... read more
Business response:
I am sorry to hear about this experience and will be more than happy to take a further look into the situation. Can you please provide the complete name, address with zip code and phone number associated with the account? I would like to see if there is anything I can do to assist you further. Thank you in advance and have a great evening.
Stay away from this store. They sell junk! We spent $2500 on a sectional made of the cheapest leather. After 4 yrs it is peeling away. The extended warranty they sold me would not stand behind it. A truly dishonest business . Don *******
Business response:
I apologize your claim with ********* was denied. I am showing the claim was not filed within *********'s warranty guidelines and this is why the claim was denied. If you would like to see if they can offer any further resolutions please feel free to contact them directly at **************. I am showing that NFM provide you with a $150.00 courtesy discount on a future purchase for the dissatisfaction with *********'s service. I am very sorry for your disappointment.
Let me start off by saying that my wife and I have purchased a lot of things from NFM over the years. A 55 inch ******* TV, coffee table, TV stand, bedroom set, and a couch set (that just over a year, the couch broke) so obviously we're stuck with it. I wrote an honest review about it and they never let me post it (very shady on their part). Aside from the couch set everything else has been fine quality wise, and I'm an honest man, so I'm only going to complain about something that needs to be complained about. Anyway, we ar... read more
Business response:
Thank you for taking the time to provide us your rating and we appreciate your feedback. I am sorry our representatives did not provide you with an outstanding shopping experience or with world class service. We would be more than happy to take a further look into this matter and get the information to the proper manager. Can you please provide the complete name, address with zip code and phone number associated with the account? Can you also provide the date and time of your visit, the location you visited and any names ass... read more
Stay away from this store! They sell made in China junk and pass it off as made in the USA. They are the ******* of furniture stores. We paid over $2000 for a couch and it was delivered with spots all over the leather. I thought that it was just dirty from sitting in a warehouse so I used some leather cleaner and conditioner on it made for leather furniture but that did not get the spots off at all. They are telling me I created the spots with the cleaner and conditioner. So instead of being loyal to a customer they are usin... read more
Business response:
NFM does carry many different manufactures to meet all our customers lifestyle needs which includes many American made products. We would be more than happy to take a further look into this situation and see if there is anything further we can do to assist. Do you happen to have pictures of the sofa when it arrived with the spots? and after it was cleaned? Can you please provide us the type of cleaning product that was used on the sofa? and the complete name, address with zip code and phone number associated with the account... read more
I will never buy an appliance from the NFM store again. They sell you an appliance with a one year warranty & when your new appliance does not work properly refer you to the manufacturer. Contacting ** company is a minimum of 30 minutes on the phone each time you try to get some satisfaction. I don't have a job that will allow me that kind of time on the phone to fix personal problems. NFM does nothing to help you with New Appliance warranty problems. We bought 2 ** appliances, a new range & a new refrigerator at the same ti... read more
Business response:
I am sorry to hear about your disappointment. As the retailer NFM offers a 30-day return and exchange period. After 30 days you are covered for a period of 1-year by the manufactures warranty. Some issues will be covered for an extended period as well. Please visit the following link to view the warranty provided to you by *************************************************************** ******************************************** I apologize, NFM does not offer service on appliances it is handled directly through the manufac... read more
Be advised, they use different names for products on their website than are used on other sites including the manufactures and charge upwards of a 40% to place your order with the manufacturer to drop ship your order to you. Once they have your money they are no help, they delivered 2/3rds of a sectional that got discontinued, and then after saying they would check and see if they could get the remaining pieces and never did. About a week and a half later I filed a complaint and lo and behold they could get the pieces again,... read more
Business response:
I apologize for any disappointment. The information on the website is provided to us by the manufacture of the products. Special orders are items that NFM does not stock it in our warehouse and are only ordered from the manufacture when a customer places the request. There is a 25% nonrefundable down payment for this type of order which is stated online and on your receipt. A manufactures stock availability, decision to discontinue merchandise, and what information to provide us on how to promote their product is something c... read more
Don't shop here! I wish I could give 0 stars -- Insulting waste of my time! My wife and I wanted to buy a treadmill and furniture set. Neither of the two salespeople or their managers would give us any kind of discount on item pricing or delivery. They said that they were not allowed to, which I know is a lie for two reasons: I used to work there, and I know exactly what they can and can't do; all stores in their business provide on-the-spot incentives to buy, as competition is fierce (I also have experience working at other... read more
Bought a ********* washer five months ago and the warranty covers this. ********* said it would be a week before they have time to come out and when they did the third party repair man. did not even open the machine took one look and said "He can't work on this till we repair the faucets" have spent $350 dollars on retirement funds. Asked when he can come back out "Don't know have to order a part". You see he does not have parts he is a ********* repairman. Two weeks no part and no brand new washing machine. Before the Model... read more
As a company NFM has reasonable quality furniture for a price that is too high. My concern is more related to their predatory credit lending practices with constant 0% for 48 months or something. I had paid 3-4 times my monthly balance and I made an error in my automatic payment so did not pay my minimum amount 1 month. I received zero notice from NFM, I have no paper copy even though paper billing was turned on, and was not given notification until the day AFTER I was supposed to pay or they would report negative on my cred... read more
Frequently asked questions about Nebraska Furniture Mart
How is Nebraska Furniture Mart rated?
Nebraska Furniture Mart has a 1.2 star rating with 245 reviews.
When is Nebraska Furniture Mart open?
Nebraska Furniture Mart is open now. It will close at 8:00 p.m.
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