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National Grid

1.9

About this business

National Grid provides electric service to more than 1 million customers and natural gas service to over 540,000 customers in upstate New York. It also participates in social events and donates computers, office equipment and other capital goods to community organizations. Additionally, the company provides energy-related resource materials to support teachers and students in schools throughout its service territory. National Grid works with federal and state agencies, environmental organizations and local communities to max... read more

Location details

300 Erie Blvd W, Syracuse, NY, 13202, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
1.9214 reviews
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Julie Lamarche Stafford's profile image
Julie Lamarche Stafford 
8 years ago

I have called this utility 3 times this week trying to get an account reference letter and 3 times they say they will get it to me by the end of the day and THEY DON'T!!!! Seriously so frustrating!!!! 

Dan Simmons's profile image
Dan Simmons 
8 years ago
Hazel Ann White's profile image
Hazel Ann White 
9 years ago
Becky J Dent's profile image
Becky J Dent 
9 years ago

At 10:40, 12:30, 1:25, 2:35 and 3:30 today I have calls from National Grid. I called the number back and it is collections and the recording tells me that I am in good standings and I owe zero dollars. Can someone tell me WTF they would call my house 5 times if I don't owe them anything????????? Fracking buttholes are harassing people for no reason. 

Magus Sorchia's profile image
Magus Sorchia 
9 years ago

What the hell are you fools doing? A phone pole goes down last night at midnight no power no heat until almost noon the next day. You get the power back on and you're out there all day work in on crap, 11 o clock at night yer STILL out there and the power goes out again. What the hell are you doing? Do you even know? 

Becky Bailey's profile image
Becky Bailey 
9 years ago
Bruce Button's profile image
Bruce Button 
9 years ago

Since Monday, November 16th I have been trying to get an answer to a big problem I have. This summer we had a natural gas line brought to our building. In November when my contractor was here installing our internal gas lines , furnaces, water heaters etc, he discovered that the gas line installers had never installed a meter bar. This is necessary for him to complete hooking up our heat. I have talked to Melissa, Joane , JW and at their request left messages for Jim Williamson and Corinne. Absolutely no response to very cle... read more

Ron Knox Jr's profile image
Ron Knox Jr 
9 years ago

we get a little wind, (and it's not even winter, with snow & ice on the lines), and the power goes 1/2 out !!....1/2 power that smokes my electronics, and everything !!! You need to fix this NOW ! Don't wait until it's below zero ! Or I WILL have someone's nuts in my hand ! 

Lois McCabe Morelli's profile image
Lois McCabe Morelli 
9 years ago

Frequently asked questions about National Grid

How is National Grid rated?

National Grid has a 1.9 star rating with 214 reviews. 

When is National Grid open?

National Grid is open now. It will close at 7:00 p.m.  

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