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National Grid

1.9

About this business

National Grid provides electric service to more than 1 million customers and natural gas service to over 540,000 customers in upstate New York. It also participates in social events and donates computers, office equipment and other capital goods to community organizations. Additionally, the company provides energy-related resource materials to support teachers and students in schools throughout its service territory. National Grid works with federal and state agencies, environmental organizations and local communities to max... read more

Location details

300 Erie Blvd W, Syracuse, NY, 13202, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
SatClosed
SunClosed
1.9214 reviews
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Mary Beth Gervais's profile image
Mary Beth Gervais 
10 years ago

Terrible customer service. Nobody will help. Trying to get service started at a new place and nobody will help. And the website is useless. Wish there was a different place to get power from!!!!!!! 

Cristina Dyson's profile image
Cristina Dyson 
10 years ago

I don't even know where to start...yet another bill for $600 due on the 6th with one income... seriously... you should be ashamed of yourselves national grid! SMH 

Kim Dzialo's profile image
Kim Dzialo 
10 years ago

Called over 2 hours ago to report a gas leak and they still have not showed up. When they want your money they are all over you but when you need them for a gas leak they don't care. 

Dave Madore's profile image
Dave Madore 
11 years ago

National Grid is a bunch of crooks. They are robbing the people and it is not fair. Low income people can't afford these crazy "delivery fees". Mine are double what they were last month and I had half the usage this month. I bet the CEO and other executives have brand new cars and beautiful homes. If you look at these fees and calculate how many customers they have, it will make you sick. Meanwhile people are starving or afraid to turn up the heat or even a light on. Crooks! How do you sleep at night? Knowing you are putting... read more

Eileen Graap's profile image
Eileen Graap 
11 years ago

Why is out electric bills so much? So freaking ridiculous! Yeah have a company that rips off their customers! Such bs! 

Derik Tolone's profile image
Derik Tolone 
11 years ago
Bryan Lee's profile image
Bryan Lee 
11 years ago
Dennis Donovan's profile image
Dennis Donovan 
11 years ago
Paulie Borges's profile image
Paulie Borges 
11 years ago

Frequently asked questions about National Grid

How is National Grid rated?

National Grid has a 1.9 star rating with 214 reviews. 

When is National Grid open?

National Grid is open now. It will close at 7:00 p.m.  

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