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National Car Rental
- Car Rental
- Boston, MA
About this business
Get last minute deals on car rental rates for business and vacation travel at Boston Logan Airport with National Car Rental - Bypass the Counter at the airport with the Emerald Club.
Location details
15 Transportation Way, Boston, MA, 02128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
RecommendedI love the Emerald Aisle. Chose a little red Toyota that drove like a champ until... Backing up in the parking lot at my hotel a few days later, Grrrrrrrnnnnnccchhhhh. The hood prop up bar popped out and fell down to drag on the ground. Not a problem; I crawled underneath, pushed the rod up, popped the hood, and pulled out the rod. I did report the problem when I checked in.
There were no cars in the Emerald Aisle and 15 of us waiting in line for cars to be restocked. Typically have had a great experience. This time it was not so much.
Business response:
Patrick Cantwell, we would like to look into this further but need some more information. Please email care@nationalcar.com with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. - Carol H.
I am a loyal customer of National Car Rental because they provide the best value for money. Good choice of cars and fast and efficient service. I especially like their Emerald and Executive Isle service where you pick the best available vehicle and you drive out of the parking lot in 5 minutes. One improvement I would like to see is the frequency of shuttle bus in places like O'Hare.
Business response:
Hi Sakis Foutsitzis, thank you for taking the time to leave a review for us at National Car Rental. We're happy we could meet your expectations!- CB
I am a loyal customer of National Car Rental because they provide the best value for money. Good choice of cars and fast and efficient service. I especially like their Emerald and Executive Isle service where you pick the best available vehicle and you drive out of the parking lot in 5 minutes. One improvement I would like to see is the frequency of shuttle bus in places like O'Hare.
Business response:
Hi Sakis Foutsitzis, thank you for taking the time to leave a review for us at National Car Rental. We're happy we could meet your expectations!- CB
My overall experience with National in Boston was good. The only problem I had was whenI picked a car from Emerald Ile and it turned out the car's insurance was expired. I had to go back, pick another car, and line up again to check out. Valuable mintues lost on my way to a meeting ...
Business response:
Thank you for bringing this to our attention, Markus. We would like to look into this further. Please email Care@NationalCar.com with your contact information, rental information and all the details above so we can address this situation. Thank you - DR
Didn't realize the EZ pass for the car was almost $4/day!! I had 2 tolls and even asked the attendant how many tolls going south I would hit and she said 1. So going and coming back cost me $6 each way. National should be honest about this and tell the customer the price to rent the EZ pass and if it is worth it. This is totally ridiculous.
Business response:
Patrick Huber, we take customer service seriously and want to assist you. Please email Care@NationalCar.com with your contact information, rental information and all the details above so we can address this situation. Thank you- Carol H.
Didn't realize the EZ pass for the car was almost $4/day!! I had 2 tolls and even asked the attendant how many tolls going south I would hit and she said 1. So going and coming back cost me $6 each way. National should be honest about this and tell the customer the price to rent the EZ pass and if it is worth it. This is totally ridiculous.
Business response:
Patrick Huber, we take customer service seriously and want to assist you. Please email Care@NationalCar.com with your contact information, rental information and all the details above so we can address this situation. Thank you- Carol H.
I had a late arrival at Logan Airport. There were no cars available. I took a Jeep Compass that seemed ok however after leaving the airport I knew why it was the last car left! The front brake were very loud even a low speeds. I tried adjusting the seat and it would stay in place. It even shifted while driving on the highway! Terrible experience this time!
Business response:
Jerry, we would like to look into this further but need some more information. Please email the details of your rental, your contact information, exact rental office, and your reservation or rental agreement number to Care@National.com. Thank you –Kayla
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 4.4 star rating with 4,574 reviews.
When is National Car Rental open?
National Car Rental is open now. It will close tomorrow at 12:00 a.m.
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