Nail Express

Yasmin Rahim 

on Google

a month ago

I was incredibly upset with the service I received today. I first entered saying I wanted a basic manicure with normal polish in which I was told gel is better. As I work in healthcare I cannot have my nails done but as I have a week off I decided to get basic polish so I can’t remove it easily after this week. After I mentioned I’d like it for a week I got told to pick a colour. When removing my cuticles the lady removed a chunk of my skin and I started bleeding as you can see on my pinky on one of the pictures, not even sa... read more

Liv Bell 

on Google

a month ago

I never usually write reviews, but I felt I had to after my experience here. I was really disappointed with the service, the young male staff member who did my nails was extremely careless, he gave me the wrong shape, cut my hands multiple times, and the whole process was painful, especially when he was using the drill. I kept flinching but he never acknowledged it or apologised. It also seemed like he didn’t understand what I was saying, and when I tried to explain that the shape wasn’t what I wanted, he just stared at me a... read more

Natalia Valenza 

on Google

a month ago

Honestly the worst customer service in this shop Booked in for a pedicure and shellac All my cuticles onto toes were bleeding, didn’t even ask how I wanted the shape, kept telling him to softening my nails as they looked like claws, then I requested this colour, grabbed in the said “ no more and literally threw it across me in the bin, and rudely said pick another, while he got up he grabbed his vape and chuffing away, honestly so rude and didn’t give 2 shits , then he ended up putting this steam machine on my schins which I... read more

S 

on Google

a month ago

Had a lovely woman do my nails but she had to help another customer. The guy that was going to take over was very rude and looked at my nails like he didn’t want to serve me. He made me put both my hands in the uv lamp which I thought was very unprofessional. He was rude last time he served me. He’s always wearing a tracksuit and looks like he just doesn’t want to be there. I very much don’t think I’ll be going back due to the fact the men that serve in there are misogynistic and rude. Get more female staff otherwise you’ll ... read more