MyEyeDr.

Jain J 

on BBB

2 years ago

I visited myeyedoctor Lorton, VA Office and had got the new prescription and purchased new glasses. I picked up the glasses on Saturday, December 3rd, 2022, but found I couldn't read the monitor. I requested the prescription for the reading, but the doctor gave me the general progress lens prescription. I placed the 2nd order on Saturday for just changing the lens with my old glasses, then I didn't have extra glasses for reading. At that time, the attitude of staffs were very rude. Then I visited the office Monday (December,... read more

Julie K 

on BBB

2 years ago

I have been going to this office long before it was purchased by My Eye Dr, 18 years. Yesterday was my last time. The front desk staff is NASTY!!!! THEY ARE UNPROFESSIONAL, ABRUPT, IMPATIENT AND DISINTERESTED!!!!! I should have recorded the conversation back and forth about the issues they have working there. I don't need to hear it. It took 1.5 hours for an annual eye exam. The atmoshere was saturated with an unhappy environment. I will say that the Technician who tested my eyes was wonderful and so was the Dr. It is sad th... read more

Leroy P 

on BBB

2 years ago

The WORST Eye Care. The Workers doesn't have a Clue what they are doing. Receptionist looks Half Sleep. Zero professionalism or communication. Just uneducated & No Knowledge whatsoever Ladies that work here. Fresh out of High School Adults could have done Better. DON'T GO HERE, it WILL be a TOTAL WASTE. 

Karen W. 

on BBB

2 years ago

I would give them a zero if I can give him a zero star rating I went to this eye doctor to get eyeglasses on November 21st it was supposed to be $252.93 she double charged my account and told me that the first one had canceled out which it didn't she never even apologized to me they were very rude I went back in on Tuesday told him to cancel my whole order I got $252.93 back on Thursday 3 days later I went back in on the 22nd told the girl to cancel my whole order I did not want to do business with them still haven't receive... read more

Raghaw J 

on BBB

2 years ago

My 9 years old had some redness in his right eye. He also has his annual eye checkup during the same time. Since we had no appointment scheduled for him, we looked for doctors who are available to check his eye. We found Dr. Dissanayake Bupathi appointment at MyEyeDr at 1975 High House Rd. Cary , NC 27519. At High house center, they charge $10 copay and insurance $190. She examined my son’s eye, gave him 2 drops, and called us for a follow-up after 3-4 business days. She sent a prescription for an eye drop to different CVS i... read more

Sherry T. 

on BBB

2 years ago

This MyEyeDr office in Kenosha Wi has been unprofessional since they took over. The Tec Tasha did not like that I refused a Service and refused to wait on me. Walked out into office and was Tasha was telling story and when I talked told Me to shut up. In the end the office manager gave copies of my files and told to go someplace else! 

Edward P 

on BBB

2 years ago

My experience with this office has been very unsatisfactory. I have purchased a 2nd set of glasses in 2 years and have not been able to use either pair. Out of pocket exceeds $500 and still have to wear glasses made more than 5 years ago. Current glasses have progressive lens which are not correct. Have taken back twice without correction. Should not have to lower my head to see straight ahead. Cannot walk down steps without lowering head. Never an issue with the glasses I wear. 1st set was a prescription issue that was neve... read more

HS S 

on BBB

2 years ago

The wait was an hour, and the cost after insurance was way more expensive than at our other eye dr. I changed to them because our insurance wasn’t working at the other place and they said it can be costly because the frames are brand name, but i never had problems with other brands at other vision centers. Everyone is nice and friendly which is why i gave it 3 stars. But if my other eye dr happens to get our insurance working once again, I will go to them instead. $500 out of pocket for my two sons glasses compared to a maxi... read more

Jill Z. 

on BBB

2 years ago

The amount on my invoice does not match the amount billed to my insurance company, and I've gone in circles with inept people in their billing department. My insurance company covers 100% of my exam fees. MyEyeDr cannot explain why my insurance company was invoiced $145 for exam services, while my invoice shows exam services for $224. My insurance covered the $145 in full, but MyEyeDr doesn't understand why I'm balking at paying the balance of $79 that my insurance company was never provided. Also, received the invoice 11 mo... read more