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MyEyeDr.
- Laser Eye Surgery/Lasik
- Smyrna, DE
About this business
MyEyeDr. is your trusted community doctor providing the best in vision health care and the best selection of eyewear. We welcome all insurances.
Location details
201 Stadium St, Smyrna, DE, 19977, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I took two pair of Silhouette glasses to have prescription they prescribed in glasses 6-1-2022. I have used what once was Bay Vision on Clear Lake City Blvd in Houston for 25 plus years . Now it is MYEYEDR. It is now 8-4-2022. They have lost one pair put wrong color in sunglasses.Everyone there is a MANAGER but can’t help me. Excuses. Excuses - so now they have my glasses and $800. So my next call is to my attorney. NEVER USE THESE PLACES. They even told me their lab was horrible. How sad and upsetting since I need my glasse... read more
Business response:
Hi Vidal ! Thank you for taking time out of your day to speak with me. I appreciate you giving me the opportunity to address and resolve your concerns. Thank you for choosing MyEyeDr. We hope to see you again soon! -Nadra
I went to MyEyeDr in Machesney Park, Il. to get my new glasses. I could not see out of the glasses. They said they did not have time to help me. I did not take the glasses home. I requested a refund. I refused the glasses and I have never heard from them again. If I had known their customer review rating was one star 1.43/5 I never would have gone there
Business response:
Hi Carolyn ! Thank you for taking time out of your day to speak with me. I appreciate you giving me the opportunity to address and resolve your concerns. Thank you for choosing MyEyeDr. We hope to see you again soon! -Nadra
I recently visited the Stadium Drive store for new lenses and frames. My initial interaction resulted in a slight miscommunication; however, the customer service follow up and follow thru was amazing. They both made my experience with RX Optical very pleasant. The store manager, Jane, and the District Manager, John, went above and beyond to assist me with my needs.
Business response:
Stacey, Thanks for your 5-star review! We care about providing you the best-in-class care you deserve and are so glad to have met your expectations. We look forward to seeing you again soon!
I was at my eye doctor in Southbury today. I was greeted with " what do you want?" I said glasses. lady said mens glasses are on that wall look at them and let me know what you want . I ran out the door what a terrible attitude !!!!
Business response:
Hi Chuck, Thank you for taking time out of your day to reply to my email. I appreciate you giving me the opportunity to address and resolve your concerns. Thank you for choosing MyEyeDr. We hope to see you again soon! -Nadra
I absolutely love the plant city staff!!! And im inlove with my new glasses
Business response:
Hi Miranda, It was our pleasure to provide you with the 5-star care you deserve. Thank you for sharing. We can't wait to see you again soon!
Went to rockford and They promised us a date and we are still waiting. The first day we went there the lady was so nosy asking us about our personal lives. Just was not happy with them at all.
Me and my girlfriend 2months ago attended the Burleson location for eye exams. Very expensive exam which 3 weeks later after finding and wearing new glasses I purchased there was the wrong prescriptions.Therefore I then returned them .However,after refusing to take another exam I demanded a refund which I had sent almost $400.00 on the exams with the glasses as the manager gave me a refund form but minus the 123.00 eye exam although the eye exam is what a prescription is based on .The refund form advised a check would be sen... read more
Business response:
Thank you so much for reaching out. I am sorry to hear You have had so many issues with My Eye Dr. We have received your complaint and I would be more than happy to help. I am happy to hear you have received the refund check you were owed. If you have anymore issues or would like to talk more please do not hesitate to reach out. Thank you Alyssa
I am a patient/customer at the Dallas/LBJ location. Before myeyedr acquired this office, customer service was excellent. With 4 kids in glasses/contacts, I appreciated the staff’s efforts. Everyone cared about my family’s vision correction needs. Now, the complete opposite is true. I ordered new glasses in February & still do not have them - it is now almost the 4th of July! I have been back to the store several times and called over a dozen times, which is difficult for me to do as a school teacher. No one ever calls me bac... read more
Me and my husband have been going to the My Eye Dr in Laporte Indiana for atleast 3 years and never had an issue. Last week I called to make appointments for me and my husband. The recorded message said to schedule appointments online. I then went online and scheduled and appointment for my husband for today. I then went out of the system and went back in and scheduled my appointment for the next available after my husband which was back to back. Today we went to the My Eye Dr in Laporte Indiana and walked in and I said "we ... read more
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 2.1 star rating with 283 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open on Monday at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com