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My Vision Express

2.6

About this business

My Vision Express® is dedicated to the success of eye care providers and their practices. By providing a feature rich software that streamlines practice management through the implementation of intuitive design, ultimate usability, and full customization along with updated and evolving certified EHR technology, we equip providers with the tools necessary to manage their business efficiently and effectively. Our dedicated, friendly, knowledgeable, and responsive team of IT and eye care professionals are committed to provi... read more

Location details

3265 Meridian Pkwy Ste 112, Ste 112, Davie, FL, 33331, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.628 reviews
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Glen Pomerantz's profile image
Glen Pomerantz 
6 years ago

BY actually answering the phone!!!!! 

Edward Rojas's profile image
Edward Rojas 
6 years ago

Worst customer service ever. Practices who use them NEVER get to talk to someone, everything is an email/ticket number and nothing get accomplished in a timely manner. Nothing. Looking for practice management software? LOOK SOMEWHERE ELSE. 

William Green's profile image
William Green 
6 years ago

Get customer service that cares 

Jennie CHo's profile image
Jennie CHo 
6 years ago

Needs better support from customer service 

Cassie Howard's profile image
Cassie Howard 
6 years ago

Their Customer Service is the shittest ever!!! No one answers the phones and they never call back!!! Don't walk, Run to a different provider if you can and if you cannot, run as soon as you can.... 

Parvati Veronica Ruelas's profile image
Parvati Veronica Ruelas 
8 years ago

Worst company ever. Total breach in contract. Reported them to the Better Business Bureau, the American Optometric Association, The New York State Optometric Association and will now start on social media so that every office is aware that this company has zero integrity. They have yet to refund me. I have same exact experience as the other reviewer here with my Apple system and them promising me the world. Months and hundreds of hours of staff time, equipment etc . I love how this Tammy Jo writes a "Thank you for the info!"... read more

Sheila Smith Crawford's profile image
Sheila Smith Crawford 
9 years ago
Brian Spittle's profile image
Brian Spittle 
9 years ago

Made the move in 2008 and still happy. Best value of all 17 EMR's that I took for a test drive. 

Brett Forrest's profile image
Brett Forrest 
9 years ago

Purchased MVE for three locations including additional customizer for over $2000. Was promised the moon by the sales rep including cloud based option for my Mac computers. They were never able to complete the installations because they did not represent internet upload speed options at the time we purchased. They recommended using a t1 line, which failed and cost me $10,000.00. After over two years and monthly maintenance payments they agreed they dropped the ball and offered a nominal refund, but refused to refund anything ... read more

Frequently asked questions about My Vision Express

How is My Vision Express rated?

My Vision Express has a 2.6 star rating with 28 reviews. 

When is My Vision Express open?

My Vision Express is closed now. It will open on Friday at 9:00 a.m. 

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