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My Vision Express

2.6

About this business

My Vision Express® is dedicated to the success of eye care providers and their practices. By providing a feature rich software that streamlines practice management through the implementation of intuitive design, ultimate usability, and full customization along with updated and evolving certified EHR technology, we equip providers with the tools necessary to manage their business efficiently and effectively. Our dedicated, friendly, knowledgeable, and responsive team of IT and eye care professionals are committed to provi... read more

Location details

3265 Meridian Pkwy Ste 112, Ste 112, Davie, FL, 33331, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.628 reviews
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Emily Hefner's profile image
Emily Hefner 
5 years ago

They've been offline for more than 2 business days now....we have stacks of work that need to be manually entered. Can't get anyone to answer the phone, even after being hold for well over an hour. This is the worst company ever, worst customer serivce ever. #dontusethisservice 

Thomas Mirabile's profile image
Thomas Mirabile 
5 years ago

better phone support since you sold it has been a bad dream 

North Georgia Eyecare's profile image
North Georgia Eyecare 
5 years ago

NEVER again will we use MVE! Their system was hacked and now we can’t log in for over 3 days AND found out they are charging us $30/ month extra without informing us ... Bad business ethics !!! 

Bailey Miller's profile image
Bailey Miller 
5 years ago

Has anyone got any answers this morning? We got an email last night saying it was fixed, but this morning it still isn’t. You can’t get ahold of anyone still. It just sends me to voicemail every time. 

Traci Cruz's profile image
Traci Cruz 
5 years ago

Horrible company! Their system will not stay connected so you cannot complete a job in a timely matter. Forest is the only competent employee. Stay clear of this company! 

James Beiter's profile image
James Beiter 
5 years ago

For starters, it needs to stay up an running. Been without this time since Friday due to a ransomware attack. Totally irresponsible!!!!!!!!!! There has to be a better EHR but we have all made the financial commitment. Time for a change. Anyone have any good suggestion? 

Harambee Oba's profile image
Harambee Oba 
5 years ago

worst company worst cutomer service ever 

Sandy Pham-Vang's profile image
Sandy Pham-Vang 
5 years ago

Worst company I have ever worked with. I never like giving bad reviews but I do not want anyone else to make same mistake to use this company. Customer service is the worst. 90% of the time we call for support we have to leave a message. And when we do get a representative, they are not able to help, a ticket is created. Choosing at EHR is a big decision. Please make it wisely. Look at all the real reviews. 

Alexander Williams's profile image
Alexander Williams 
recommend  Recommended
6 years ago

Great Business Blessed Evening 

Frequently asked questions about My Vision Express

How is My Vision Express rated?

My Vision Express has a 2.6 star rating with 28 reviews. 

When is My Vision Express open?

My Vision Express is closed now. It will open on Friday at 9:00 a.m. 

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