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Muller's Woodfield Acura
- Car Dealers
- Hoffman Estates, IL
About this business
Location details
1149 West Golf Road, Hoffman Estates, IL, 60169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good service in the time promised. Eugene was easy to work with and he applied my points to save money.
Business response:
Thanks for choosing Autosport Acura of Denville and for the 5-star review of your service experience. We'll be here for all of your vehicle needs!
Great service with minimal wait time. Service advisors are understanding and not pushy. Highly recommend
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
Mark, your service rep. was very pleasant to deal with. He immediately greeted me and explained the process. Since it was the first time I went to your Dealership for service I was very pleased. I was able to wait for my car which was completed within the time limit provided me. I'll be back!
Business response:
Thanks for choosing Autosport Acura of Denville and for the 5-star review of your service experience. We'll be here for all of your vehicle needs!
Smail Auto Group was once a top notch dealership. Perhaps they have new mgmt. Their tactics are sneaky- Not explaining to me Sirius has been discontinued on the 2025 model until after closing of sale. Having Sirius is a big deal to me-and had I known of omission, I may not have purchased the new MDX. Smail undervalued my 2016 MDX Trade-in by more than $3000 less than CarFax, Kelley BB and Edmunds I entered my VIN number at all 3 sites. John, the Sales person stated My MDX had been in an accident as reported by CarFax. Yet .v... read more
Business response:
Hi Chasman, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I have forwarded your review to the manager who will be contacting you soon.
Usually great experience but this time the call center confirmed a loaner but apparently they have wrong info, we need to check with the dealer directly? Strange, so stayed versus drove to work. They did schedule it asap and only took an hour
Business response:
nsheth0972, Thank you for your feedback about the issue with the loaner, this should not have happened, and I apologize for any inconvenience you faced having to stay. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Pasquale Oliveto General Manager poliveto@group1auto.com
Elite Acura did a great job with my car. They communicated clearly and kept me well informed.
Business response:
Hi Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jon Lathers is your best service advisor. Not only is he professional, patient and thorough, he kept me apprised of every step along the way. He deserves a huge promotion and pay raise
Business response:
Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Please don't hesitate to reach out if there's anything additional we can do for you.
Amy, my service advisor was excellent! She was very attentive to my needs. My experience was exceptional. I would highly recommend Elite Acura to my friends and neighbors. Thanks Amy!!!
Business response:
Hi Jakan, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service clearly explained and promptly performed. Prices seems fair and reasonable for an authorized dealer.
Business response:
Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Frequently asked questions about Muller's Woodfield Acura
How is Muller's Woodfield Acura rated?
Muller's Woodfield Acura has a 4.7 star rating with 3,605 reviews.
When is Muller's Woodfield Acura open?
Muller's Woodfield Acura is closed now. It will open at 7:00 a.m.
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