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Muller Honda
- Car Dealers
- Highland Park, IL
About this business
Location details
550 Skokie Valley Road, Highland Park, IL, 60035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Wonderful service, not so great wait time The service was wonderful and our sales associate was very accommodating. The only reason I knocked off a star was because it took quite a bit to compile all the final paperwork to sign together.
Business response:
Hello hl99 - Congratulations on your new Honda! Thanks for the constructive feedback, we will use your input to improve. We hope to have an opportunity to serve you again in the future!
Good experience Mr. Kim was great to work with. He is friendly and knows his stuff. He also gave very good personal service at every step of the way.
Business response:
Hi Satisfied Customer - Congratulations on your new vehicle! Thank you for choosing Muller Honda and for the 5-star review. We appreciate you!
Pleasant, no-pressure experience The Muller Honda CPO branch only deals in 1-owner off-lease cars, not former rental cars, so you know you are getting a vehicle which has most likely not been abused. The staff knows that the vehicles basically sell themselves, so they are not at all pushy. They take their time to answer questions, are patient, and promptly fix any issues that may have arisen after the cars have been sitting on the lot for a few weeks. The finance portion of the transaction also went very smoothly. No high-pr... read more
Business response:
Hi pheidrich2 - Thank you for taking the time to offer such a thorough account of your experience at Muller Honda. We appreciate your business and love that you took the time to share your recommendation with others.
Thanks Tim C! Tim C did a great job from beginning to end! He was welcoming by remembering me from last time and took the time to review all information with me before leaving.
Business response:
Hello pixiedust - We appreciate you leaving this great 5-star review for us. Tim is a rock star and we're so happy to learn that you enjoyed your experience with us at our service department!
Great Service When I arrived at the Muller Service Center I was treated with courtesy and my appointment was promptly kept on time. I didn't have to wait too long for my oil change. Afterwards the service manager went over the areas that were checked out on my Honda CRV.
Business response:
Hi BubdeCinco@201 - Thank you for visiting Muller Honda for your service. It's our pleasure to serve you and its so good to know that you were pleased with your experience!
Great service Always a good experience with the Muller Honda service staff. They are prompt, efficient, polite, and knowledgeable. Provided necessary information about why an unexpected replacement part (battery!) was required, and options for other suggested repairs.
Business response:
Hi EBYRONAND - Thank you for the kind review. We appreciate your business and the time you took to leave feedback about your visit. We hope to serve you again in the future!
Hond's approach to excellent customer service excellent service and response time. So good, in fact, I was unable to take my nap:) The entire service team should be complemented! Best response time ever!
Business response:
Hi cfrost1 - Hahaha.. we're terribly sorry for interfering with your nap schedule! Thank you so much for the kind remarks. We'll be sure to pass along to our entire team.
Service Exceeded Expectations Provided a quick review of issue with my tire. Gave me input on alternatives and we determined that a new tire was warranted. I was given a time frame for the new tire being put on, and an offer of a ride if needed. The repair was done quicker than expected and the price was as discussed. Everyone is pleasant and helpful.
Business response:
Hi judy.duprey - We're so happy you found our service team pleasant and helpful. We're glad to get you rolling again as quickly as possible. Thanks for the review!!
Easy , Fast and great service! Booking online was great! Service was relatively fast and everyone there was very nice, explained everything with detail and provided options. Could use some upgrade in seating/waiting area
Business response:
Hi ctabug - Thank you for choosing Muller Honda for your service. We appreciate your business and your feedback about the seating.
Frequently asked questions about Muller Honda
How is Muller Honda rated?
Muller Honda has a 4.7 star rating with 4,792 reviews.
When is Muller Honda open?
Muller Honda is closed now. It will open at 9:00 a.m.
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