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Muller Honda
- Car Dealers
- Highland Park, IL
About this business
Location details
550 Skokie Valley Road, Highland Park, IL, 60035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
New tire installation. The new tires were installed at an affordable price. I dropped off the vehicle at 9:00 and was given a loaner car. My only complaint is that I was told it would be ready by late afternoon, but ended up not being ready until the following afternoon. I didn't receive a phone call letting me know this beforehand. I called the service department the next late morning and the guy I spoke to couldn't tell me when it would be done. A little disappointing.
Business response:
Hi El Guapo - Thank you for your candid feedback. We appreciate your business and will use your comments to improve. We hope to have an opportunity to serve you again in the future!
Overcharged for a known defect Our 2008 Civic developed the known issue stated in the technical service bulletin 10-048, where the engine block developed a crack, leaked coolant, and eventually overheated. Even though Honda extended the warranty to 10 years for the defect, our car fell just 7 months outside that period. We were originally quoted $7600 for a whole new engine which would only come with a 12/12 warranty. Obviously this was a terrible option for a car which at best could be traded for $5000. Later the service re... read more
Business response:
Hello Sarthan- Thank you for reaching out with information about your experience. So that we may best assist you, please contact us directly at mullerhondahp@gmail.com
Pleasant service As always, I feel like the service team listened to what I asked & were able to answer all of my questions/concerns. I would recommend having your vehicle serviced at Muller.
Business response:
Hello Hsullivan - Thank you for choosing Muller Honda, we appreciate your business. Your recommendation is the the best compliment we could hope for!
Exceeded my expectati Service was prompt, fair, explained what’s needed for future, totally upfront with everything. Price is very reasonable. he even took care of prior service the day before that my wife had which had some errors.
Business response:
Hi neal721 - Exceeding expectations is what we are ALL about!! We're happy to learn that you enjoyed your visit to our service department and hope you'll return for all your Honda needs.
Oil and differential change The appointment was easy to make and the service department was friendly and helpful. They kept me informed on the progress of my vehicle and my wait time was minimal.
Business response:
Hi Khlhehkh - Your 5-star review is much appreciated!! Thanks for choosing Muller Honda for your service.
Friendly and helpful Very friendly and thorough service call. My issues were addressed and Sean was so great at providing me updates and next steps while my car was in for service. I appreciated him going above and beyond researching what was needed on my Pilot to be fixed.
Business response:
Hi Guenther75 - Thank you for choosing Muller Honda for your service needs. We appreciate your business and love that you took the time to leave a review for us!
Happy Great service but it took longer than expected. Normally it would not have mattered, but we were leaving on a trip and under timed restraints.
Business response:
Hello buptaq-1qowta-xyVsag - Thank you so much for your thoughtful feedback. We always appreciate any advice on how we can improve.
Great place. I always get well taken care of here. Edgar was fantastic. He got me in and out before the promised time. He also got me the best price. He applied a dealership coupon to my service.
Business response:
Hi Tazman - It was so awesome of you to take the time to leave this great review. We strive for 100% customer satisfaction every day and it helps to know we're on the right track. We look forward to serving you again in the future!
Service was very professional Service was explained to me as well as the expected time. Actual time was less than thought and once again received an explanation of what was donev
Business response:
Hi aweinberg- Thanks for being a part of the Muller family. We love serving you and hope to have many more opportunities in the future.
Frequently asked questions about Muller Honda
How is Muller Honda rated?
Muller Honda has a 4.7 star rating with 4,792 reviews.
When is Muller Honda open?
Muller Honda is closed now. It will open at 9:00 a.m.
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