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Mountainwest Service Experts
- Heating & Air Conditioning/HVAC
- Midvale, UT
About this business
Mountainwest Service Experts has been providing expert heating, cooling, indoor air quality, and plumbing services to the Salt Lake City area for over 25 years.
Location details
6867 700 W, Midvale, UT, 84047, United States
Get directions
They scam people by ignoring requests to cancel the service subscription plan.
Business response:
We apologize for your experience and understand our Management Team has handled your complaint and refund. If you need further assistance please email CustomerService@ServiceExperts.com with your full name on the account, address, and phone number, and we will follow up with you. Thank you.
Do NOT enter in to their loyalty program- do yourself a favor and just do not do business with this company at all. They are scammers and perform shoddy work. Due to the “experts” poor installation we were without heat when temperatures dropped and it took multiple “experts” to figure out the issue. When we sold our house after 5 years of monthly payments to their “loyalty program” they tried to charge us 82% of the original sale price bumping the original agreement price up to almost double. Oh and when they installed our u... read more
Do Not Use service experts for anything. Their loyalty program is a complete scam! They do not do what they say they do, and they will charge you way too much if you want to get out of the agreement. Took them almost 2 years to get our furnace working due to their faulty installation. They are way overpriced and an absolute pain to work with. Go with literally anyone else.
Coastal heating and air is a great company, I have always gotten great results in a timely manner. Everyone is pleasant and knowledgeable with a good personality. I highly recommend them.
Business response:
Thank you for this great review and recommendation! We are proud to be your trusted HVAC partner.
When I answered the door, Efrain and Gustavo informed me a 3rd guy would be arriving.They turned my thermostats down 10 degrees, looked at the indoor portion, and went outside for 10-15 mins.When they came back a third guy in business casual was with them,they then inform me I have "zero coolant" left due to a leak, which "must be in the coils."They inform me the coil will cost $2500 to replace and I will need 10lbs of coolant at $150/lb.Efrain says my capacitor is "only working at 45%" and will also need to be replaced,my c... read more
RJD did an awesome job cleaning out my duct work and upgrading my heating filter. They were on time, professional and polite. They covered their shoes everytime they came in or out of my house. They were here most of the day, and I hardly knew they were here. After they cleaned the duct work, they showed me all of the debris etc that was cleaned out!!! I will continue to use this company for all of my heating and cooling needs. Thanks to Joe, Jacob and Chris from the Scotia office...Great Job!!
I have been using Winnipeg Supply, for service, since 2014. Excellent professional service, on a timely basis. Highly recommend.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
Been a customer for some 7 years in Centerville and Troy and have never had a issue with any thing Service Experts has done for us.
Business response:
We are proud to be your trusted partner for all of your HVAC needs!
Do not hire this company! I only gave them 1 star because it was mandatory in order to submit the complaint. I give them 2 thumbs down! They installed a hot water heater and AC unit in my mother’s condo in FL and tricked her into leasing the equipment which costs her $235 per month, which includes servicing the equipment once per year (as my mom is a snowbird and only goes to FL for 3 months per year. I called them to cancel the contract and they told me that I would have to pay $15,676 in order to cancel because the equip... read more
Business response:
We regret that you have concerns and would like to gather more information in order to provide resolution. Please contact us at ********************************** with your full name on the account, address and phone number and we will follow up with you.
Frequently asked questions about Mountainwest Service Experts
How is Mountainwest Service Experts rated?
Mountainwest Service Experts has a 3.1 star rating with 749 reviews.
When is Mountainwest Service Experts open?
Mountainwest Service Experts is open now. It is open 24/7.
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