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Mountain Valley Apartments
- Apartments
- Brookhaven, WV
About this business
Location details
1000 Mountain Valley Drive, Brookhaven, WV, 26508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Very disappointed with the attention to work orders. If there are more than can be handled in a reasonable amount of time then it is time to hire a few contractors. I pay $1500 per month and expect my appliances to be in working orders. My dryer has been out of order for over a week now and no one has even stopped to look at it. Offering to use the model apartment dryer does me no good as I work and the office is not open when I am home. If I have to go to the laundromat I expect to be reimbursed as my rent has been paid and... read more
My daughters apartment is very nice and the neighborhood is great. However; the maintenance is HORRIBLE! She moved in on August 15th and her dryer has never worked. We contact the office and they always say it will be fixed soon. What a joke! Future renters beware. Come on Mountain Valley, get your act together and do your part.
Don't waste your time. The website is always down so you can't pay your rent online or even check to see what your rent payment is for the month. They hardly ever answer the phone, and if and when they do, they can never answer your question. And if they tell you they will get information and return your, don't believe it because they will never, ever return a call. And don't waste your time sending any emails because they won't be answered.
I like my apartment and the amenities that are included but anytime my appliances mess up it takes maintenance a week or two to fix it. For example, my dryer wouldn't turn on and it took two weeks. Now my washer won't drain and is full of water, it's been a week. If they would hire more maintenance, it wouldn't be so bad.
By far the best apartment complex I've ever lived at! Love!
Great staff and amenities. The apartments are very nice and welcoming. Unfortunately, I wasn't one of the lucky ones to get a 6 months lease so now I'm stuck trying to sublease my room without any luck. I can't help but to let this make me sour. After I was turned down for the 6mon resigning I was made to believe I would have help finding someone to sublease my place after I left. I was also lead to believe it wouldn't take much effort to find someone. Hopefully the office learns from my situation.
I've lived here for about a year now, and I've had such a great experience so far! Shawna, Marsha, and Steve are so kind and caring. One of the best places to live in Morgantown!
Mountain valley is a clean community and the people are awesome. I'm planning to have random roommates next year and I'm confident I will get good matches.
Frequently asked questions about Mountain Valley Apartments
How is Mountain Valley Apartments rated?
Mountain Valley Apartments has a 3.4 star rating with 364 reviews.
When is Mountain Valley Apartments open?
Mountain Valley Apartments is open now. It will close at 5:00 p.m.
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