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Mountain Valley Apartments
- Apartments
- Brookhaven, WV
About this business
Location details
1000 Mountain Valley Drive, Brookhaven, WV, 26508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
I’ve had nothing but bad experiences with Mountain Valley apartments. I get charged outrageous amounts of electricity overages for a single bedroom apartment and they notify me of these charges months past the actual overages. I get a 40 dollar allowance for electricity and still get charged 100+ dollars. I know people with houses in the area that do not pay this much. I do not understand how a property can justify this type of money management and billing. I feel like I’m just giving them money for no reason. Maintenance wa... read more
PLEASE DO NOT LIVE HERE!!! I am a current resident and this place is a total rip off. It it way overpriced for the quality and the staff members are beyond rude. We were charged an extra $75 out of nowhere (FROM DECEMBER) this month and they gave us no warning. The dog park is disgusting, and there is poop spread all over the sidewalks from lazy owners. We put in work orders in August that have yet to be taken care of (it’s March). We have also had snakes and mice in our apartment and when we complained about it they said “O... read more
The office staff is very nice but when it comes to getting anything done or asking for any help they are worthless. Our washer was broken for a month and a half and they made zero effort to do anything to fix it. The printer in the office that everyone is allowed to use has been broken for two weeks. I pay over $1,000 a month here and it is unbelievable how they run this place!! I would absolutely never recommend this place to anyone! I even called the corporate office and they did nothing either!
Maintenance is non existent.. haven’t had a working dryer since september(it’s feb). Main reason I’m posting is to let everyone know my elderly neighbor in scenic building 5000 was broken into. Lock your doors and be careful!
It takes forever to get a maintenance request filled. My washer is broken and has dirty water in it and it has been like this for days. I have done my part to make them aware of the issue. I get excuse after excuse as to why the issue has yet to be addressed. Prior to this, my oven was out of order for over a month. I really would not recommend living here.
To begin, I’d like to apologize for the length of this review, but I wanted to be detailed about the things that apparently even other residents take issue with. This is the long version in which I’m sure many of my neighbors will relate. I was initially excited to move in here, as on the surface, they appear as a highly attractive complex. There are a number of key things that owners & management have strategically put in place to attract future residents. The age group or t...Continue Reading
My daughter lives at Mountain Valley. The girls in the office are always very nice and helpful. However, the attention to maintenance leaves a lot to be desired. A maintenance request was put in 7 weeks ago because of a leak in the kitchen. For seven weeks the sink and dishwasher have been unable to be used. We’ve made calls and emailed the property manager and management company to no avail. If they would get the maintenance issues under control, this could be an excellent place to live. As it is, go elsewhere.
Frequently asked questions about Mountain Valley Apartments
How is Mountain Valley Apartments rated?
Mountain Valley Apartments has a 3.4 star rating with 364 reviews.
When is Mountain Valley Apartments open?
Mountain Valley Apartments is open now. It will close at 7:00 p.m.
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