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Morgan & Morgan

4.1

About this business

Location details

20 North Orange Avenue Suite 1600, Ste 1600, Orlando, FL, 32801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.114,639 reviews
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Brian C's profile image
Brian C 
a year ago

"I had a terrible experience working with Morgan and Morgan. They did a poor job handling my car accident case as a passenger. Communication with them was extremely difficult, and I felt that they were not acting in my best interest. Instead, it seemed like they were more focused on maximizing their own profits. They even held onto a $50,000 check for three months without distributing any of the settlement money to me. On top of that, they scheduled unnecessary appointments and managed to use up the entire settlement amount.... read more

Business response:

Thank you for sharing your feedback. I sincerely apologize for any frustration you may have experienced.We take such concerns seriously, and we are committed to providing excellent service and prioritizing our clients' needs. We will be looking into this matter internally to ensure these concerns are addressed appropriately. Thankyou for bringing this to our attention. We value your feedback as it helps us improve our services. 

NESHA T's profile image
NESHA T 
a year ago

I have had an awful experience from start to almost finish since I still haven't recieved my settlement check, from miscommunication of settlement amount to lack of updates ... I was told by my lawyer to stop making notes of my online portal this was how I was keeping my self updated with what they told me then they switched to texting my cell phone instead of calling my phone and I have txt from both parties...... I am not in a good position and I feel like my case was not properly handled , I sent in paperwork for both job... read more

Business response:

Hello,Thank you for leaving your feedback and we are sorry to hear you were dissatisfied with your experience.We apologize for the delay in communication and understand your concerns regarding the unresolved issues. I want to assure you that your legal team is actively working on this matter to ensure that your funds are delivered to you as swiftly as possible.Please don't hesitate to reach out to us if you have any questions or concerns at ******************** Best, Client Experience 

Mark S's profile image
Mark S 
a year ago

DONT EVEN WASTE YOUR TIME WITH THIS ************** INEXPERIENCED LAWYERS IF YOU CAN CALL THEM That. Don't waste your time you won't hear from them for months an when you do they will only take your case if it is to die a insurance company which if they were real lawyers an looked at all the evidence you sent them like they should have looked at mine they could have sued townhouse HOA an master HOA IF YOU GET ******* ******* FIND A DIFFERENT REAL Law firm. Mr. ********************** SHOULD BE ASHAMED OF HIMSELF. TYPICAL DEMOC... read more

Business response:

Hi ****, we're sorry to hear about your experience with your claim. We strive to provide clear and timely communication to our clients, and we apologize for any confusion or inconvenience this may have caused. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. Your feedback is valuable to us as we work to improve our processes. Thank you. - Client Experience 

JACOB H's profile image
JACOB H 
a year ago

I tried filing a complaint but the BBB site is down. After telling Morgan & Morgan to stop contacting me they continue to harass me every day. DO NOT FILL OUT THEIR FORMS. THEY WILL HARASS YOU. The *** should look into their marketing tactics. ****. 

Business response:

Good Afternoon,I apologize for any inconvenience this may have caused. We have successfully removed your information from our files, and you should no longer receive any communications from us.Wishing you a pleasant day!Best regards, 

Ashley M's profile image
Ashley M 
a year ago

False advertising. They turn down and deny your small cases though they advertise they do. But not till after they make you sign with them and do all the paperwork *** then later say oh no. Even though your case is winnable. 

Business response:

We're sorry to hear about your experience. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. Your feedback is important to us, and we'll use it to improve our services moving forward. Thank you for bringing this to our attention. -Client Experience 

Carleen K's profile image
Carleen K 
a year ago

Two years before my brother passed away, he hired Morgan & Morgan out of the ** ********** office to represent him from injuries sustained in an auto accident. My brothers notes and his friends confirmed the case settlement would be $1.5M. Within 12 days of my brothers death, the lawyer, **** *******, settled the case without our approval from the family, despite letters of administration and personal representative paperwork being submitted. Florida law states that an attorney may not settle without the approval of the pers... read more

Business response:

We would like to begin by offering our condolences to your family for your loss. Were sorry to hear about your experience with your brother's claim. We strive to provide clear and timely communication to our clients, and we apologize for any confusion or inconvenience this may have caused. Your feedback is valuable to us as we work to improve our processes. Thank you. - Client Experience 

Ethan W's profile image
Ethan W 
a year ago

They called me 14 times in 3 days and over **************************************************** they can't take my case. The lady on the phone said they've had numerous similar complaints because the way their system is set up. 

Business response:

We're sorry to hear about your experience. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. Your feedback is important to us, and we'll use it to improve our services moving forward. Thank you for bringing this to our attention. -Client Experience 

Stacey C's profile image
Stacey C 
a year ago

As a consumer it's only right for me to share my experience with Morgan & Morgan. The case started in Feb 2023 it has been nothing but a headache. I will try to sum it up as much as possible. My daughter case was switched to so many different case managers, paralegals and 2 different attorneys. I would not have known if I hadn't been calling multiply times until I spoke with an attorney. The communication is horrible. The case was settle in Feb 2024 and money was held to pay lien for medical expenses. Now that the firm recei... read more

Business response:

<p>Thank you for sharing your daughters experience with our firm. Were sorry to hear about the frustrations and challenges encountered throughout this process. We take your concerns seriously and will be reviewing this internally for smoother transitions moving forward.</p><p>-Client Experience</p> 

Sherry P's profile image
Sherry P 
a year ago

They only care about making a fast ***** They don't care about the client. 

Business response:

Thank you for sharing your experience. We're sorry to hear about your dissatisfaction with our firm. We value your feedback and will address this internally to ensure better service in the future. Please feel free to reach out if you have any further concerns. -Client Experience 

Frequently asked questions about Morgan & Morgan

How is Morgan & Morgan rated?

Morgan & Morgan has a 4.1 star rating with 14,639 reviews. 

When is Morgan & Morgan open?

Morgan & Morgan is open now. It will close tomorrow at 12:00 a.m.  

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