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Morgan & Morgan

3.9

About this business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $13 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the... read more

Location details

20 North Orange Avenue Suite 1600, Ste 1600, Orlando, FL, 32801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.911,351 reviews
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Cecil B's profile image
Cecil B 
a year ago

I was in an accident on September 9, 2022. This companys representation isnt what its cracked up to be. I ended up paying them ****** plus I had to pay all my medical bills. Their slogan For the People, is not true. P.S. I had to select one star, because it wouldnt let me leave it blank. 

Business response:

<p>*****,We're sorry to hear about your experience and the unexpected costs you incurred. While we're committed to serving our clients diligently, we're puzzled by your dissatisfaction, given that you signed the settlement agreement without discussing your concerns with us. We value your feedback and would welcome the opportunity to address any outstanding issues. Please feel free to reach out to us directly. </p><p>Thank you for bringing this to our attention. Client Experience Team - ********************* **************.</... read more

James F's profile image
James F 
a year ago

my wife was in a seriuos accident over a year ago morgan and morgan took the case she has tried on numerous occasions im talking over 20 times with phone and email messages and no one responds if you didnt want to help why take the case its makes the *** morgan appear to be a liar in his commercials 

Business response:

*****, thank you for reaching out to us and sharing your concerns. We're truly sorry to hear about your wife's accident and the difficulties you've encountered in reaching our team. To better assist you, could you please provide us with your wife's information, including her name and any relevant case details? We understand the importance of effective communication and are committed to addressing your concerns promptly. We apologize for any inconvenience caused and look forward to the opportunity to assist you further. Clien... read more

Earl K's profile image
Earl K 
a year ago

I'm a veteran of 8 years who recently was hit by a car while on bicycle. Police said it was drivers fault. I was told by Morgan and Morgan that they accepted the case in Nov of 2023, only to say they was no longer able to help me in March of 2024. Done told me to just set back and they would handle it! Have proof of everything! Now no other Lawyer will take the case. And I have lost everything because of the injuries that prevented me from working. Now I'm homeless in a veterans shelter. They are not for the people! I know b... read more

Business response:

<p>**************,</p><p>We have responded to the other review you left in another platform and once again we sincerely hope that you're able to find the help and justice you deserve elsewhere. </p><p>Thank you for your service, and please know that your sacrifice and dedication to our country are deeply appreciated.</p><p>Client Experience Team</p> 

Jordan W's profile image
Jordan W 
a year ago

WHERE DO I BEGIN ? I signed my settlement with M&M back in December 2023. Before signing my settlement My Attorney ******* was VERY consistent, kept me updated, reassured me, & handled me and my case with such care, NOW that I have signed the settlement, I dont hear from *******, he doesnt update me or get back to me in a timely manner. I was told by both ********************* ***** ) that it shouldnt take 90 days to receive my second part of my settlement because I didnt have really any bills to process. I am literally 8 da... read more

Business response:

<p>******,</p><p>We deeply apologize for the frustration and inconvenience you've experienced. Your feedback is invaluable to us, and we're actively investigating the matter. </p><p>Someone will reach out to you to discuss and address your concerns. </p><p>Thank you for bringing this to our attention.</p><p>Client Experience Team</p><p>*******************</p><p>**************</p> 

Jonathan W's profile image
Jonathan W 
a year ago

I have been using Morgan and Morgan since December 2020. I spent the first 1 1/2 years dealing with a para and no lawyer. Then May or June 2022 I was sent a letter to come down to the ********* office I had a new lawyer. He made lots of promises and was going to get the case moving. He did not fulfill those promises. He seldom returns a phone call, text message or email in a timely manner if at all. He doesn't respond to letters and absolutely keeps you out of the loop of information about your case. When it suddenly is impo... read more

Business response:

<p>********,</p><p>We deeply apologize for the frustration and inconvenience you've experienced. Your feedback is invaluable to us, and we're actively investigating the matter. We will make sure that someone will reach out to you to further discuss and address your concerns. </p><p>Thank you for bringing this to our attention.</p><p>Client Experience Team</p><p>*******************</p><p>**************.</p> 

Carrie H's profile image
Carrie H 
a year ago

Horrible service in ******** in ************ location. Poor communication and 8 years to get a certified letter of the court of appeals decision not even a phone call to inform of decision.sometimes it was over an year for update and at time it was me having to contact them. 

Business response:

Dear ******,Thank you for your feedback. We apologize for the poor communication you experienced at our ************ location. Our attorney has recently spoken with you, and we are actively resolving the issue. Improving communication is a priority for us, and we appreciate your feedback to help us do better. If you have further concerns, please reach out to us directly. Client Experience Team - ********************* ************** 

Bernice G's profile image
Bernice G 
a year ago

This company provided the worst services I ever encountered, after I was rear ended in a car accident. After I continued to reach out to Morgan & Morgan, they finally provided a case manager. ***************, the case manager if you can call her that, attempted to call me once since September 30, 2023, which is the date of the accident. She held the phone and/or never said anything, when the call was picked up.Moreover, I have requested many times to pay my hospital and doctor ******** and settle my case. However, as of toda... read more

Business response:

Dear *******,We sincerely apologize for the delays and frustrations you've experienced with your case. Your feedback is crucial to us, and we take it seriously. We will investigate the handling of your case further to ensure it is addressed promptly and appropriately.Thank you for bringing this to our attention.Sincerely,Client Experience *********************** ************** 

Donald L's profile image
Donald L 
a year ago

I was a client of Morgan & Morgan. I was crushed by a tractor trailer in October of 2021. I chose Morgan & Morgan because of the firms size. I live outside of ************ and the company that cased my accident was in ******, I felt I needed. Large firm to help me get justice. I have read a lot of the complaints on the BBB site. I had a completely different experience with Morgan & Morgan. I thought they were fabulous. My case occurred during COVID, But i was give. My attorneys cell number and always answered any questions I... read more

Business response:

<p>******,</p><p>We are so appreciative of your kind words and your experience with your legal team. Thank you so much for sharing this and know that we will be sharing your review with the rest of the team!</p><p>Have a wonderful day!</p><p>Client Experience Team</p><p>*******************</p><p>**************</p><p></p> 

Susun C's profile image
Susun C 
a year ago

RUN FAR FROM THIS FIRM! This firm isn't just unethical; it's outright FRAUDLULENT, just like many below have confirmed and experienced. For over a year, they've unlawfully clung to my settlement funds, demanding my signature on an inaccurate document before releasing them after they had ILLEGALLY settled my medical bills without my consent. My journey with Morgan and Morgan has been a nightmare **** with deceit, incompetence, and betrayal, leaving me in disbelief and retraumatized. From the outset, hired to represent me in a... read more

Business response:

<p>Susun,</p><p>We want to extend our sincerest apologies for the experience you've had with our service. Your feedback is incredibly valuable to us, and we regret any inconvenience or frustration this situation may have caused you.</p><p> Please know that we take your concerns very seriously, and we will be investigating this issue internally to understand what went wrong and how we can improve our processes to prevent similar situations in the future.</p><p> We appreciate your patience and understanding, and we're committe... read more

Frequently asked questions about Morgan & Morgan

How is Morgan & Morgan rated?

Morgan & Morgan has a 3.9 star rating with 11,351 reviews. 

When is Morgan & Morgan open?

Morgan & Morgan is open now. It will close tomorrow at 12:00 a.m.  

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