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Morgan & Morgan

3.8

About this business

All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $13 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the... read more

Location details

20 North Orange Avenue Suite 1600, Ste 1600, Orlando, FL, 32801, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.810,022 reviews
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Sal B's profile image
Sal B 
a year ago

I got rear-ended 10/2023. Called Morgan and Morgan and ascertained them as counsel. I suffered damage to my neck and back, as well as other family members. Did all the leg work for the case manager, got him names, addresses etc. Went to the doctors they told me to go to. They didn't pursue the party that hit me. Nearly two months later for the very first time spoke with case lawyer and was informed that they couldn't represent us due to the fact that they also were retained by the same party that rear-ended us. They had to d... read more

Business response:

<p>Dear ********,</p><p> I received your letter expressing your frustration and disappointment with our handling of your case, and I want to extend my sincerest apologies for the inconvenience and distress this situation has caused you and your family.</p><p> I understand how important it is to feel supported and informed throughout the legal process, and I regret that we did not meet your expectations in this regard. Your experience with our firm falls short of the standard of service we aim to provide to all our clients, a... read more

Olivia H's profile image
Olivia H 
a year ago

They don't care about we the people unless they are going to make thousands of dollars off of your case. Would never ever recommend these attorneys! Change your logo to We will help you only if we can **** you dry. 0 stars. 

Business response:

<p>Hello ******, </p><p>I am sorry to see you feel this way about our firm. We truly are FORTHEPEOPLE and take ********** in the service we provide. There are many factors that go into accepting a case and unfortunately, we cannot accept all claims. Please know that while our firm was unable to assist you, this does not mean your claim lacks merit.We take all feedback seriously and are always striving to better our company for our clients. If you feel you didnt receive sufficient attention to your claim, please reach out to ... read more

Kathryn H.'s profile image
Kathryn H. 
a year ago

My issue began at the ******************* location in **********, but even though I put that address in twice it doesn't show. I was in an accident June 15, 2023 for which I was not at fault (police reports). I then contacted Morgan and Morgan over the phone the next day after going to the hospital the night of the 15th. I accepted them as the attorneys to represent me. After going to the scheduled appointments with a chiropractor that they suggested (Injury 2 Wellness/in **************, **) and other physicians. A settlemen... read more

Business response:

<p>Hello *******, we're sorry to hear about your negative experience with our law firm. </p><p>We take your feedback seriously and will address it internally with our management team.</p><p>Thank you for bringing this to our attention.</p><p>Client Experience Team</p><p>*******************</p><p>**************</p> 

Lisa S's profile image
Lisa S 
a year ago

************************* and his secretary are the classiest in the business, they have helped me every step of the way and I appreciate all they have done for me 

Business response:

Hello ****! We are thrilled thanks to your kind review. Reviews like this mean everything to us as we strive to do our best to provide the best representation possible and glad to hear ***** did just that. Thank you for your trust in our team and allowing us to assist. We wish you the best. Should you need anything, we are just a phone call away! ******************* or ************ Have a great day! - Client Experience 

Mary W's profile image
Mary W 
a year ago

I contacted Morgan & Morgan in September of 2023. In the first week I was contacted multiple times by the firm. As my case progressed they kept me notified about everything. They would check in with me to see how treatment was going and how they could help. Hopefully I will never have to go through anything like this again but if I do I will not hesitate to contact them again. Thank you 

Business response:

<p>Hi ****, were so happy to hear you had a good experience.</p><p> How awesome of you for leaving us a review! </p><p>We will share this with the team. </p><p>Thank you for the recommendation and have an amazing day! </p><p>Client Experience Team</p><p>*******************</p><p>**************.</p> 

Tanya B's profile image
Tanya B 
a year ago

I contacted Morgan and Morgan, September 22 2022 and they took on the case for me. January 23 **** I received a phone call stating that they were no longer gonna handle my case a year and 4 months down the drain. During this time I had 5 different case managers and 2 different lawyers. If I left a message for either a case manager or a lawyer. I would never get a phone call back. The only way i'd be able to talk with the Case manager or lawyer is to call Morgan and Morgan make a complaint. Then they would connect me directly... read more

Business response:

Hello *****, we are sorry to hear this as we strive to ensure that our clients have a great experience. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. I would appreciate the opportunity to explain who it was we have referred your case to. If you would kindly email us, and give your full name and phone number I would value the opportunity to provide a resolution for you. -******* ******************* / ************. 

Heather H's profile image
Heather H 
a year ago

I called Morgan and Morgan law firm after I slipped and fell in the handicap bathroom in my hotel room because there are no grab bars. I was drawn to M&M because I am disabled with multiple conditions and have limited mobility. I thought with all the advertising using his disabled brother that M&M would be the place to understand my disabilities and have resources that cater to those with disabilities. Apparently not.I repeatedly told their intake everything about all of my health conditions and limitations. I was assured by... read more

Business response:

Hello *******, thank you for taking the time to review us. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. If you feel that there was not a sufficient explanation for our decision in your case, I would be happy to discuss this further with you. Our goal is to p... read more

Michelle C's profile image
Michelle C 
a year ago

I have been a client for over 2 years and feel my case is just sitting there under a pile of dust. In all this time nothing has changed except for my attorney and I would never have known that if I didn't send a message complaining about communication Tgey give me new name and sure enough within 1 week ,lawyer was changed again. Now mind you , I was never informed of this directly, I found out on my own. It's very frustrating and unprofessional how they treat clients, like there nobody unless you have a million dollar case. ... read more

Business response:

Hello ********, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone if you are looking for some contact from your team. Thank you.... read more

Eva S's profile image
Eva S 
a year ago

These people are stalkers. I never contacted them for any services, yet they call and text me constantly. They have also left me over a dozen phone messages. How can I make them stop harrasing me? 

Business response:

Hello ***, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you are receiving unwanted messages. You're speaking with the correct department now to get this addressed. Our email is ******************** and if you would like for me to remove you from our contact list, please reach out to us through that email with some contact information. Please include your full name and phone number so I can locate your account and ensure the messages you mention cease.... read more

Frequently asked questions about Morgan & Morgan

How is Morgan & Morgan rated?

Morgan & Morgan has a 3.8 star rating with 10,022 reviews. 

When is Morgan & Morgan open?

Morgan & Morgan is open now. It will close tomorrow at 12:00 a.m.  

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