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Morgan & Morgan
- General Litigation
- Orlando, FL
About this business
All Law Firms Are Not The Same. As America's largest Injury Law Firm, we believe you deserve to have the best life, so our goal is to get you best results as quickly as possible. For over 30 years, Morgan & Morgan has been fighting for the people and has recovered over $13 billion dollars for our clients. We have the resources to take on the biggest bullies in America: insurance companies know who we are, and more importantly, our results. A lot of lawyers never go to court. They’ll take the last best offer even if the... read more
Location details
20 North Orange Avenue Suite 1600, Ste 1600, Orlando, FL, 32801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I reached out to Morgan & Morgan due to the commercials claiming to be the Best and largest *********** and they actually care about helping someone seek justice. My daughter was involved in a hit and run accident, and I reached out to them and spoke to a gentleman that created a case, sent paperwork and referred my daughter to a physical therapist, which she has seen several times. The therapist found she did sustain physical injuries. She received what looks like a generic letter on May 20th saying they were dropping her c... read more
Business response:
We're truly sorry to hear about your experience. We take your feedback seriously and are committed to addressing your concerns promptly. Please reach out to us directly so we can work to resolve this matter immediately.Thank you!Client Experience Team *******************
Only taking cases but never delivering the service they promised. Since a 16 month period, I have been their client and nothing is going forward. The claim manager is magic. She makes notes for calls she never made. No updates. The agreed-upon methods for communication are not used. The escalation team only puts the client down and doesn't do anything to help in this. Management is never reachable. All promises are lies.
Business response:
*****, we empathize with your frustration and acknowledge that these matters require time. Your patience is greatly appreciated. However, it's important to note that continuous negative reviews from your end won't expedite the process, as our legal team must adhere to established legal procedures. Thank you once again for your understanding and patience.
Morgan and Morgan is NOT for the people. My investigation report had to be modified claiming that the injury site had defects. Your lovely attorney ********************************* turned down the case before she got the updated report. She has no experience in what hardship means and what I was asking for. She refused to answer any of my questions. This is what I get. An attorney with less than one year experience and who is very unprofessional. I would suggest someone talks to her. She even failed her bar exam last year. ... read more
Business response:
****, we regret to hear about your experience with our firm. Rest assured, our attorneys adhere to professional standards and legal regulations when evaluating cases. Unfortunately, we are unable to proceed with yours at this time. We sincerely apologize for any inconvenience and encourage you to seek the assistance you require elsewhere. Thank you for considering us.
Dropped my Va disability case. After calling for an update on my Va appeal. The receptionist let it slip that they lost my file. Quickly corrected and stated that they would get someone in touch with me, needless to say no one did. I called back got very vague answers to very specific questions. A couple of months later they dropped my case with no explanation why. Very suspicious
Business response:
*****, we are truly sorry to see you feel this way about our firm. We truly are FORTHEPEOPLE and take deep pride in the service we provide. There are many factors that go into accepting a case and unfortunately, we cannot accept all claims. Please know, we take all feedback seriously and are always striving to better our company for our clients. Thank you!
This ** should not be used! Horrible. Multiple calls all day long and then even on Sunday morning at 8 am to tell you cant take case with no reason why even though girl taking info said I had a good case!!! Fraud outfit RUN
Business response:
****, please know our firm takes careful consideration of each claim. Unfortunately, there are many factors that *** have prevented us from taking on your specific case. We consider it an honor you came to our firm for assistance as we strive to provide as much assistance as we can during these troubled times. We wish you all the best with your claim and hope you will consider calling us in the future. All the best. Client Experience Team ********************** ************)
Do yourself a favor and don't hire this company. I finally had to fire them. They never responded to any of my questions, couldn't even seem to figure out how to get hospital documents and insisted that my 6 yr old daughter (the injured person) sign the paperwork. The case manager was changed all the time and I never ever spoke with my actual attorney. Once I told them I wanted to cut ties with them I received a letter from them stating that they 'decline representation'. It's like a case of 'you can't break up with me becau... read more
Business response:
We are truly sorry for the distress caused by your experience. Your feedback is invaluable, and we apologize for falling short of your expectations.We deeply regret any lack of responsiveness and difficulty obtaining documents. Changes in case managers are not something we can control however we understand how this can cause confusion.Our letter declining representation was not meant to dismiss your concerns. We respect your decision to seek alternative representation.We're committed to using your feedback to improve our ser... read more
After accepting my case against a ****** resort back in November of 2023 and 2 weeks after sending out a demand to ******s claims department I got a call from Morgan & Morgan saying they are dropping my case. I am not even going to recoup my out of pocket medical expenses!!! Its been 6 months of them having my case and they drop it and tell me I can contact ******s claim department myself. My foot was fractured and no explanation from this law firm. They never said what the claims department response was or anything just tha... read more
Business response:
********,I want to start by expressing my sincere apologies for how you are feeling. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. While I understand that it can be challenging to hear that we were unable to take on your case, I want to assure you that we always strive to provide the best possible representation and support to our clients.If you have any questions or concerns about the decision, please do... read more
After wasting my time for 7 months recording pain levels, going to therapy, sending them all the records they needed for the slip and fall, they just decided to drop it without warning. I talked to my attorney twice but its not like she ever did a thing, she said it was already too much because god forbid a slip and fall injured a healed Pre-existing injury its just too complex for them apparently. If you get hurt might as well make sure its a huge injury where you lose your arm because all these people care about is money. ... read more
Business response:
******,I want to start by expressing my sincere apologies for how you are feeling. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. While I understand that it can be challenging to hear that we were unable to take on your case, I want to assure you that we always strive to provide the best possible representation and support to our clients. If you have any questions or concerns about the decision, please do ... read more
I hired Morgan and Morgan to represent a slip and fall. After two months of recording my paying level sending them documents they dropped my case without even an explanation. Its been extremely hard to get a hold of them. I found their behavior very unprofessional. When I did call the number that was left someone will pick up, but dont didnt say anything. Americas is better off using a different attorney
Business response:
<p>*****,</p><p>We apologize for the frustration and lack of communication you experienced. Your feedback is valuable, and we're actively working to address these issues internally. If you're open to it, we'd like to discuss your concerns further to find a resolution. </p><p>Please contact us at ********************* **************</p><p>Sincerely,</p><p>Client Experience Team</p>
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 3.8 star rating with 9,842 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It will close tomorrow at 12:00 a.m.
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