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Monroe Street Market
- Apartments
- Washington, DC
About this business
Location details
625 Monroe St NE, Washington, DC, 20017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Verified Renter Great community! Staff is always very helpful and friendly! Any issues you have are always dealt with immediately. The maintenance team is the best and always go the extra mile to help you.
Business response:
Happy Tuesday, Thank you for providing the community with a 5-star rating! We are so glad to hear such positive feedback about our team!
Verified Renter Very convenient location nearby the metro station and a street of local shops/ chains. The interior of the apartment (Cornerstone) is quite clean and there are nice amenities in a gym and pool. However, there is also a lot of traffic in the area, making it somewhat noisy at night. That can be frustrating.
Business response:
Good Morning and Happy Friday, Thank you for providing us with a high star rating as well as pointing out a few positive features of the community!
Verified Renter We really love our apartment at MSM. Everything inside has met our standards of living. Amenities are to be expected but common areas are always clean and the cleaning crew really do their job. The trash room/chute is usually not an issue and it’s really nice to just toss your trash down. The parking is a give and a take… the cost is 165-185$ a month which is not bad for DC but our gate has been broken for about 10 of the 12 months we have been living here so it’s not very secure. We have had non residents pa... read more
Business response:
Happy Friday! Thank you for providing such a detailed review of the community. We are so glad to hear how convenient our amenities and retail spaces are! As a community, we always strive to create wonderful experiences that simplify your life! I would love to gather more details pertaining to your parking garage gate. When you have a moment, may you please email me at Denise.Kakesa@bozzuto.com? I look forward to hearing from you soon! Denise Kakesa Property Manager
Verified Renter So far, my experience has been great. I moved in about a month ago and have no complaints. The office staff made move in a breeze and have been responsive to any questions that I have had
Business response:
Happy Friday, I am so glad to hear that you had such a wonderful move-in experience at Monroe Street Market! It is our goal to ensure that this process is as smooth as can be! Have a wonderful weekend
Verified Renter The staff here is amazing and very helpful, the general manager is very responsive and resolves and matters quickly and effectively. I was impressed at the level of customer service displayed by Tobias, he went above and beyond his scope of duty and ensured I had a home to move into at the start of the new year
Business response:
Happy Monday, We greatly appreciate the 5-star rating! We are so glad to hear that our team members provided you with such a wonderful move-in experience! We are grateful to have such exceptional team members as a part of the Monroe Street Market team. We can't wait to see you again, have a great day. Denise Kakesa Property Manager
Verified Renter It’s been great living here! Staff is very nice, especially the front desk workers. Only problem are residents dropping weights in the gym at 3am, which you can hear in apartment.
Business response:
Good Morning and Happy Monday, Thank you for providing the property with a 5-star rating! We are so glad to hear that our team members provided you with exceptional customer service during your visit. A gym etiquette reminder email was sent to the entire community reminding residents to be mindful of dropping weights. If this does continue, please don't hesitate to send me an email at Denise.Kakesa@bozzuto.com Cheers, Denise Kakesa Property Manager
Verified Renter everything about move in was so insanely smooth! the fact that I was able to reserve the loading dock elevator for as long as I needed, TK (concierge) and Tobias (my leasing agent) were super sweet throughout the whole process and guided me as well as answering any questions I had. I truly couldn't have asked for a better experience.
Business response:
Happy Wednesday, Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. We're glad to hear that Teke and Tobias delivered such a great experience. I hope you have a fantastic day! Denise Kakesa Property Manager
Verified Renter There is a WiFi outage every month and leasing office is very laxed and not attentive to fixing residents issues or concerns in the building.
Business response:
Good Afternoon, I truly appreciate you voicing your concerns about WIFI outages. Though outages are out of our control, we ensure that it is rectified immediately. I would love for us to connect via email, that way I can grab details pertaining to your concerns if that is okay. My email is Denise.Kakesa@Bozzuto.com I look forward to hearing from you soon! Denise Kakesa Property Manager
Verified Renter Been great so far! The amenities are fantastic, maintenance responds quickly, the concierge crew is lovely, and management is effective! I would absolutely recommend.
Business response:
Dear Valued Resident, Thank you for taking the time to leave a 5-star review. We are thrilled to hear about your experience as our teams strive to create sanctuary for all our residents at Monroe Street Market. If there is anything we can do to improve your experience, please don't hesitate to reach out to us directly at monroestreetmarket@bozzuto.com. Have a great week! Sincerely, Greg Sheetz General Manager
Frequently asked questions about Monroe Street Market
How is Monroe Street Market rated?
Monroe Street Market has a 4.2 star rating with 434 reviews.
When is Monroe Street Market open?
Monroe Street Market is closed now. It will open tomorrow at 9:00 a.m.
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