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Miracle Ford
- Car Dealers
- Gallatin, TN
About this business
We are proud to be a locally owned Ford dealer in business for 38 years! We offer a complete service for customers from new and used car sales, parts and service plus collision repair. We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Exped... read more
Location details
1394 Nashville Pike, Gallatin, TN, 37066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
The best experience I have had at a car dealership. Cameron was extremely helpful, friendly and not pushy. Asked about what we wanted and needed rather then just telling us what was available. Really cared to help us get what we were looking for.
Business response:
So happy to hear that Cameron was able to help you all find the perfect vehicle for your wants and needs! We appreciate you taking the time to leave a review. Welcome to the Miracle Family!
Cam gave great customer service. He provided service over several days and answered all of our questions. We never felt pressured to buy. Thanks Cam.
Business response:
Thank you for taking the time to leave a review!
Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great! Great!
Business response:
Ha! Thank you Kevin!!
Cam Hall’s knowledge about the Ford product and the specifics about my new Explorer is impressive. What a very polite, attentive, and nice guy, too! I would definitely recommend Cam as your car guy at Miracle Ford. The staff at Miracle did a great job in making my purchase easy.
Business response:
Thank you so much! We are proud to have you as part of the Miracle Family!
Great place friendly staff and amazing vehicles.Cameron Great place friendly staff and amazing vehicles. Cameron Hall was awesome and has earned my business for a long time to come. Definitely worth the visit.
Business response:
Thank you George! So glad that Cameron was able to help get it done for you. Thank you for taking the time to leave a review!
Dishonest dealership that I’ve given multiple opportunities to. Will lie to your face daily. Refuses to diagnose your issue if it’s under warranty, especially if it’s serious and time consuming. What good is the warranty if the dealer who’s required to diagnose and submit it refuses to acknowledge it. Would rather put you in an unsafe vehicle than back their warranty. Third Ford and last one. FORD ;;; F**k Over Repeat Daily...
Business response:
Hi J.T. As we mentioned in your review on Google, we are sorry that you feel that way. You have taken your vehicle to 3 different Ford dealerships, and none were able to find an issue. We would love to have the work, but unfortunately, we can't fix what isn't broken. We do recommend that you don't drive your vehicle in sport mode all of the time or overly aggressive, as we observed while you were here.
Awful customer service!! The car we got they couldn’t even detail the car we were purchasing from them, they also took a month to pay off my trade in and then when I called to understand why they never called me back until me calling and talking to Jim Morgan 3x time for him to lie to me and come up with a story that my bank statements don’t match. We were also owed replacement parts on the car and we can’t even get those! They messed up the financing on the new car. This dealership is a mess please find somewhere better to ... read more
Business response:
We apologize for any and all miscommunication after your purchase. We have taken your comments and addressed those concerns along with designating someone from our management team to be in contact with you to resolve any issues.
Cameron, wow where do I start!! You have been in touch with us for months, after finally deciding on the 2020 Raptor you went to work to find exactly what we were looking for! It was 800 miles away but that didn’t stop you. Within a day you had Eli’s dream truck here! What a great surprise and celebration you planned for him. We will always have the great memories! Thank you so much for being so attentive to what we wanted exactly. Thank you for being kind and amazing to all of my family! You are our guy from now on. Thank y... read more
Business response:
Thank you Nicole for taking the time to leave such a wonderful review for Cam and our entire team! So glad that we were able to provide you all with such great memories!
Cam assisted us with the purchase of a Ford Expedition. He was extremely professional and courteous throughout the process and gave us a great deal! I highly recommend him and Miracle Ford!
Business response:
Thank you for taking the time to leave a review! We are proud to have you all as part of the Miracle Family!
Frequently asked questions about Miracle Ford
How is Miracle Ford rated?
Miracle Ford has a 4.4 star rating with 3,086 reviews.
When is Miracle Ford open?
Miracle Ford is closed now. It will open on Tuesday at 9:00 a.m.
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