Millvina House - Dementia Nursing Home

Mark Halliburton 

on Google

a month ago

My mother in law is there. Days go by and she is not changed. Still in same clothes or PJs. No bra on. Multiple clothing items going missing. Not woken for dinner. Mainly ethnic staff playing on their mobiles all day. Bin in bathroom not emptied for days. No toilet paper. They really need a wakeup call. A truly shocking establishment 

jen 

on Google

9 months ago

My father in law is at this wonderful home the staff are all amazing and every time we visit we leave happy he is a true liverpool fan and they kindly gave him a room facing the kop so every match day he can hear the supporters...thankyou so much to Danielle and Alison and the rest of the staff that put all the care and love into this wonderful place. 

tommy ryan 

on Google

11 months ago

My uncle was admitted to millvina house on the 1/8/24. Within a couple of days the staff were concerned he was not in the right home as he was not diagnosed with any of the conditions associated with the home.They went above and beyond to help him,getting him re-assessed and additional treatment which he needed ,which the staff at whiston hospital didn't bother with.Allison,Lauren and the rest of the staff whom i seen on regular basis were great a d spurred me on to get my u leb home,which was the 24/9/24. He's o ly been hom... read more

Sam 

on Google

a year ago

If I could give it no stars I would. Extremely poorly run by management. Lots of agency staff off ethnic origin, this is not the problem. The problem is massive safety concerns due to staff turnarounds, staff are not competent or trained in care and due to this matter residents are willingly neglected. Staff are unaware of service users needs. Personal care is appalling and residents are left unwashed and unchanged for days leaving them in dirty clothes with zero consideration for their personal hygiene or safety. Staff are ... read more