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MILES Express

3.9

About this business

Specialties MILES The Auto Spa is a full service luxury carwash and detailing center with a relentless focus on delivering a great customer experience. We not only pamper your car, but pamper our customers as well, serving cold beer or hot coffee while you wait and relax in our comfortable leather seats. The MILES experience is one-of a-kind - the kind of luxury that you and your car deserve. With exterior carwashes starting at just $9 to our M6 Ultimate Detail, we offer a wide range of options catered to your individual nee... read more

Location details

404 Mallory Station Rd, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
3.9332 reviews
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Celeste Boyer Sperber's profile image
Celeste Boyer Sperber 
9 years ago

Disappointed when my car had 2 visible dents on the passenger side at the exact height and the same shape like a roller hit the car, spun and hit it again. I had my receipt, time of wash and called to tell management. I had a knee injury, unable to drive and was unable to get in to talk to a manager in person right away. I asked for them to review their tapes. They refused to show me the tape and said this could not happen at their wash. Another peer I know that owns a car wash locally, said it definitely looked like it was ... read more

Leighton Bush's profile image
Leighton Bush 
9 years ago

I am a member and am there a there multiple times each week. Very few businesses hit 100% every day.... but the staff is committed to making sure you are 100% satisfied before you leave. I have never had a small issue not immediately resolved to my satisfaction. 

Karen Draper Clark's profile image
Karen Draper Clark 
9 years ago

I have been by the new location twice now and the conveyor belt has been down? I was excited this location is much more convenient for me, but I will not be back a third time. 

Brandon Jones's profile image
Brandon Jones 
9 years ago

We had a car for trade in detailed at the M6 level. The attention to detail on cleaning it up was excellent! The car looked great before we sold it. 

Daniel Pitman's profile image
Daniel Pitman 
9 years ago

I've been a customer for a few years now, I get my car washed no less than twice a week. I just picked up my SUV and was surprised to find cash sitting in my middle console. Apparently I had dropped cash between the seats, this money easily could have been pocketed and I would have never known otherwise. In a world where morals seem to be few and far between it was nice to find this surprise. I stuck the cash in the tip box as a "Thank you" for being a honest! Keep up the great work! 

Scott Koon's profile image
Scott Koon 
9 years ago

Miles is the best! Great car wash and awesome service. Thanks! 

Alleyne Sobol's profile image
Alleyne Sobol 
9 years ago

They were very helpful and friendly but the back of my car was still very dirty (a van) and there was soap left on my mirrors. Not worth $15. 

Joe Semmes's profile image
Joe Semmes 
9 years ago

Not worth the money or my time. Never again !!!!!!! 

Kelly Summarell Keenan's profile image
Kelly Summarell Keenan 
9 years ago

Just had the worst experience here. This is the most inefficiently run place of business I've ever seen in my life. Instead of working on the car in the front of the line they work on the one in back. The vacuum and clean the windows multiple times instead of doing it correctly the first time. Also, when my vehicle made it up to the front line they said it needed a little more vacuuming and some other stuff, but they never touched my vehicle again. After waiting an hour and ten minutes from start to finish I got inside my ca... read more

Frequently asked questions about MILES Express

How is MILES Express rated?

MILES Express has a 3.9 star rating with 332 reviews. 

When is MILES Express open?

MILES Express is open now. It will close at 6:00 p.m.  

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