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Midwest Motors
- Car Dealers
- Indianapolis, IN
About this business
Location details
7715 W 10th St, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I found a van on CarGurus that was listed through Midwest Motors. I called and asked for information regarding the van due to us being 2.5 hours away. The salesman stated he would take a video of the van and send it to me in 10 minutes. He then stated that he would take the van for a drive to let me know if anything was wrong with it. An hour later I got a short video of the van. We agreed on a price and I stated I would purchase the van if it drove and looked as good as the pictures. I also asked about any major damage or d... read more
Business response:
Good afternoon, I was the salesman that you worked with. We sell a lot of vehicles to out of state customers each month who are very happy with their purchases. We do have a lot of customers coming in and out so I apologize that it was not within the 10 minutes timeframe, the fact we sent one is a great customer service. The hail damage was not disclosed because we did not know about it, and with all honesty most customers would have not noticed just like us; you yourself and your wife both admitted that it is difficult to s... read more
I wasn't greeted or acknowledged upon entering. When the sales person did get to me? He walked me outside, handed me the keys. Told me to look at it. If I like it? To drive it up to the door so they could copy my license. The car wasn't clean. Had to running lights busted out. The inside was filthy. The carpets had spider webs. There were cracks in the plastic molding. When I asked the sales person about these concerns? I was dismissed with a simple "All cars are sold as is". Terrible. And I had an appointment with the sales... read more
Business response:
Hello Jama, My issue with this review is that after all of your experience according to your review, you still sat down, had a cordial conversation with me. You filled out a credit application; we discussed the small cosmetic things on the car, you were giving you the choice if you want it or not and you went through with the application and even followed up via phone call and email after leaving to see if any other company we dealt with was able to get you approved. Only when we told you no one will approve you all a sudde... read more
Jihad was amazing to deal with! Very quick to respond to any questions I had over text or email and was able to get me into the car I’ve been looking at! Process was smooth and quick. Would definitely recommend his dealership and would buy from them again. I came in with a check in hand for the vehicle and was put the door very quick. Thank you again for all your help and getting me into a new car!
Business response:
Tetrick, so glad to hear that, we treat customers like family, thank you so much for your business and the kind words.
Very nice people to deal with was very helpful I highly recommend
Business response:
Thank you so much for the review Anthony! It was a pleasure doing business with you
Dealer was honest and i haven’t had a chance to get to the business yet and test drive the car.
Business response:
Thank you for the review Veronica! We hope we can earn your business when you can make it out!
Good dealer, always willing to assist and guide through the purchase of a new car
Business response:
Thank you very much for the review Jesus! We appreciate your business and we hope to see you again!
Very nice to work with!! fixed items on vehicle as promised. Nice easy transaction thanks a lot will do business again.
Business response:
We appreciate your business and the 5 star review and glad we were able to meet, and hopefully, exceed your expectations.
Dishonest. Vehicle was available until i mentioned financing thru Westlake or Capital One. Then an immediate response was given that vehicle not avail
Business response:
First of all the vehicle was available when we responded, you took an hour to respond back and in that time we took a deposit on it. It is not rocket science to understand in this business cars move quickly, they do not wait for your response. Second of all, as a dealer I do not need to deal with sub prime credit. That is an option I offer, and I deal with westlake all of the time so the idea of you mentioning them and all of a sudden the vehicle becoming unavailble is ridiculous
Was helpful with answering questions, guess they didn't understand the difference between payload capacity and towing capacity.
Business response:
Happy we were able to answer some of your questions. We apologize that we did not know the difference, not everyone is going to know all of the details but we will be sure to look it up so we are more aware.
Frequently asked questions about Midwest Motors
How is Midwest Motors rated?
Midwest Motors has a 4.5 star rating with 1,175 reviews.
When is Midwest Motors open?
Midwest Motors is closed now. It will open on Monday at 10:00 a.m.
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