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Midwest Motors
- Car Dealers
- Indianapolis, IN
About this business
Location details
7715 W 10th St, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Dealer was very helpful and the buying experience was great. The vehicle was as advertised and we are very pleased with it.
Business response:
Thank Jeffrey! We appreciate your business and are happy we you are pleased!
The car I looked at displayed a service air bag message, I asked him to check it and call me. I never heard from him again
Business response:
Thank you for the feedback Mark, we do apologize that we missed the mark here. Will work on fixing the small things. Have a great day
Got a response instantly
Business response:
Thank you for the 5 star review!
Drove an hour and a half to see a 2015 Odyssey Touring Elite. Upon arriving there with my pregnant wife , sales man just hands me the keys and tells me to find the van myself in the lot. It was about 20 degrees outside . When looking at the vehicle we were suprised of how dirty and beat up the van was. There was a seat that was clearly a different color than the rest . Floor was all stained and dirty. Alot of missing interior parts including cup holders . Car was very dirty on the inside and out . Scratches all around the ca... read more
Business response:
Hello Javier, I apologize, however, your review is far from the truth. I am the one who spoke to you when you arrived. At least have the decency to tell the truth about your visit. Prior to your arrival I made sure the vehicle was clean. I asked if you had any questions about the vehicle, went and grabbed the key and handed it to you. Then I walked you both outside and showed you where the vehicle was. I am sorry if you wanted me to escort you up to the vehicle and sit over your head while you looked it over but that is not... read more
Very down to earth
Business response:
Thank you very much Shelondia! We do appreciate the vote of confidence and hope to earn your business in the future
People were very nice, however left the lot with several little things wrong that should have been remedied before leaving. No offer was made. The lot was unwilling to budge on pricing. I love the vehicle and am grateful for the financing. We had a large down payment and subperfect credit, however a large intrest rate was still imposed. Its been a week and I have not received a call telling me I can go register the vehicle. I realize there is time, just dont want my time cut short too. Overall, not a bad experience, feel lik... read more
Business response:
Good afternoon, We appreciate your feedback, however, it is hard to respond or address the issues when additional details are not provided. The market is making it very difficult to buy. We price our vehicles very competitively so we do not have room to drop pricing to what people would like. We have no control over interest rates regardless of how much you are bringing down, that is based on your credit and determined by the lender. You were giving a 45 day temporary plate at time of purchase, it will take 3-4 weeks to proc... read more
I found a van on CarGurus that was listed through Midwest Motors. I called and asked for information regarding the van due to us being 2.5 hours away. The salesman stated he would take a video of the van and send it to me in 10 minutes. He then stated that he would take the van for a drive to let me know if anything was wrong with it. An hour later I got a short video of the van. We agreed on a price and I stated I would purchase the van if it drove and looked as good as the pictures. I also asked about any major damage or d... read more
Business response:
Good afternoon, I was the salesman that you worked with. We sell a lot of vehicles to out of state customers each month who are very happy with their purchases. We do have a lot of customers coming in and out so I apologize that it was not within the 10 minutes timeframe, the fact we sent one is a great customer service. The hail damage was not disclosed because we did not know about it, and with all honesty most customers would have not noticed just like us; you yourself and your wife both admitted that it is difficult to s... read more
I wasn't greeted or acknowledged upon entering. When the sales person did get to me? He walked me outside, handed me the keys. Told me to look at it. If I like it? To drive it up to the door so they could copy my license. The car wasn't clean. Had to running lights busted out. The inside was filthy. The carpets had spider webs. There were cracks in the plastic molding. When I asked the sales person about these concerns? I was dismissed with a simple "All cars are sold as is". Terrible. And I had an appointment with the sales... read more
Business response:
Hello Jama, My issue with this review is that after all of your experience according to your review, you still sat down, had a cordial conversation with me. You filled out a credit application; we discussed the small cosmetic things on the car, you were giving you the choice if you want it or not and you went through with the application and even followed up via phone call and email after leaving to see if any other company we dealt with was able to get you approved. Only when we told you no one will approve you all a sudde... read more
Frequently asked questions about Midwest Motors
How is Midwest Motors rated?
Midwest Motors has a 4.5 star rating with 1,146 reviews.
When is Midwest Motors open?
Midwest Motors is closed now. It will open tomorrow at 10:00 a.m.
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