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Midtown Home Improvements

4.3

About this business

Location details

1400 Donelson Pike a20, Nashville, TN, 37217, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.31,390 reviews
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Vanessa T's profile image
Vanessa T 
3 years ago

Polite, thoughtful, on time, clean up after the job is done. Would let them back in my house to do more work for me. From the first meeting until the job was finished, I was happy with it all. Thank you so much for the service. 

Business response:

Vanessa,Thank you for the review. We appreciate you letting us know how satisfied you are with our services. We are glad we could make the entire process as smooth and easy as possible for you. Sincerely,Midtown Management Team 

Throck O's profile image
Throck O 
3 years ago

Exceptional work, when scheduled, quality basic work, quality detail work, and good cleanup 

Business response:

******,Thank you for leaving a review! We have a high standard of quality work, and we appreciate you taking the time to acknowledge it. Thank you.Sincerely,Midtown Management Team 

Mary Ellen D's profile image
Mary Ellen D 
3 years ago

Love the new deck. Quality workmanship and material. Maintenance free. The lighting is a real bonus I love. 

Pam D's profile image
Pam D 
3 years ago

Excellent work, my home looks amazing. By adding siding to the fascia, soffits, and wrapping 3 front columns my brick home is now maintenance-free. The metal rear entry door also makes my home more secure. The staff was knowledgeable and professional and kept me informed every step along the way. Once the material arrived it took approximately 1 day and a half to install fascia, soffits, and wrap columns and about 1 hour to install the metal rear door. 

Business response:

******,Thank you so much for your feedback! We are thrilled to hear you love the new look of your home and the extra security of your new door. Thank you for acknowledging our employee's professionalism and dedication to customer service. We appreciate it. ******************************** Management Team 

Kim P's profile image
Kim P 
3 years ago

Super speedy installation. 2 guys, 2 days, whole house. Excellent work. 

Business response:

***,Thank you for the review! We are glad we could provide you with great service and quality work. We appreciate your business.Sincerely,Midtown Management Team 

Glenda T's profile image
Glenda T 
3 years ago

They're not the cheapest but they're not the most expensive - I like middle of the road pricing. Once the city issued its permit, they were out the next day to install the fence. 

Business response:

******,Thank you for leaving a review. We believe in quality products and customer satisfaction. We are glad you are happy with your new fence.Sincerely,Midtown Management Team 

Kayla R.'s profile image
Kayla R. 
3 years ago

Expensive but worth it. The roof looks amazing! When things took longer than expected, we got great communication from sales and management. 

Business response:

*****,Thank you, we appreciate you taking the time to leave us your feedback. We are pleased to hear that our customer service met your expectations and that you love the new roof! ******************************************* Team 

william D's profile image
william D 
3 years ago

Good installation and product.Good communication.The only problem was it took 4 months to get the door. 

Business response:

*******,We appreciate you leaving us a review. We are happy to hear that you are satisfied with our service, installation and product quality. It is extremely difficult to get products from our vendors due to the ongoing pandemic, and we apologize for the delay in product delivery.Sincerely,Midtown Management Team 

Deborah B's profile image
Deborah B 
3 years ago

The installation went well. The fence appears to be excellent. There was a little language issue with the installers. Also, there was a communication issue with customer service requiring me to provide the same information multiple times. There was a delay in the installation that I was not informed about until I contacted customer service. **************** was very friendly and provided updates when I contacted them. 

Business response:

*******,Thank you for your review. We apologize for any issues with communication. We use information from reviews as training for our employees so we can continuously improve and become a better company. We are thrilled the installation went well and you like your new fence. ******************************************* Team 

Frequently asked questions about Midtown Home Improvements

How is Midtown Home Improvements rated?

Midtown Home Improvements has a 4.3 star rating with 1,390 reviews. 

When is Midtown Home Improvements open?

Midtown Home Improvements is closed now. It will open on Monday at 8:30 a.m. 

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