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Midtown Home Improvements

4.3

About this business

Location details

1400 Donelson Pike a20, Nashville, TN, 37217, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.31,390 reviews
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J. H.'s profile image
J. H. 
3 years ago

This company lacks integrity and customer service is not existent. Beware of their sales people and I suggest staying far far away from this company. My biggest mistake was falling for their lies two years ago and now I have deal with another lie because they don't honor the warranty they claim they have. 

Business response:

*****,Thank you for your feedback. We certainly do not want anyone to think we lie about anything, We have been stretched a bit thin both before, during and post Covid19 pandemic. We do not make excuses, and we do offer a 5 year labor warranty and a lifetime material warranty. We apologize for the delay, and we will service your fence to your satisfaction. We have developed a new CRM tracking system, which will launch soon and enable us to tabulate our service requests better and respond/communicate more timely with our clie... read more

Mark S's profile image
Mark S 
3 years ago

Good quality of work but price was on the high side. 

Business response:

****,Thank you for your feedback. We are glad you are happy with our work.Sincerely,Midtown Management Team 

Tim G's profile image
Tim G 
3 years ago

Professional, well-built fence. Very good quality as well! Will use this company for future projects 

Business response:

***,Thank you for your review. We appreciate the feedback. We are thrilled you love your new fence, and we look forward to hearing from you in the future. ******************************************* Team 

Darinda C's profile image
Darinda C 
3 years ago

Great customer service, great product. Highly recommend for the quality. 

Business response:

*******,Thank you for taking the time to write a review, and for the recommendation. We are glad our quality and customer service met your expectations. ******************************** Management Team 

Michael S's profile image
Michael S 
3 years ago

Very professional, easy to work with. We couldn't be happier with our new kitchen. 

Business response:

*******,Thanks for the great review! We work hard to meet expectations like yours, and were happy to hear we hit the ****. Enjoy your new kitchen!Sincerely,Midtown Management Team 

Francine's profile image
Francine 
3 years ago

We had patio doors with built in blinds. Love my door. Can open & close with one finger. They glide smoothly 

Business response:

********,Thank you for sharing your review! We are excited to hear you are very pleased with your new patio doors. We appreciate your business.Sincerely,Midtown Management Team 

Jamie B's profile image
Jamie B 
3 years ago

We love our new deck. We had vinyl fencing installed by Midtown as well and are very please with both projects. 

Business response:

*****,We appreciate you taking the time to share your feedback with us. We work hard to provide exceptional customer service, and we are glad to hear you are happy with your new deck and fence. ******************************************* Team 

Penny A's profile image
Penny A 
3 years ago

My roof looks very nice and was completed from start to finish in a day. I would advise you to get a second quote though. They come to the door and are very pushy to get you to sign something right then and there or they will not guarantee the price. I have had friends get a new roof done for a lot less money and looked just as nice from a different company. I was young and dumb and realized I should have gotten a second quote and not signed on the line with them. The work they did was quality and professional but their sale... read more

Business response:

*****,Thank you for taking the time to share your review. We are glad that the professionalism and quality of our work showed through and you are happy with your new roof. We do apologize that our sales team and price did not meet your expectations. We use all feedback to learn and improve as a company. ******************************************* Team 

Christy M's profile image
Christy M 
3 years ago

Midtown did an outstanding job in repairing my rotting soffit and fascia boards on my home. They then installed an aluminum wrap product to them so that they will be maintenance free and always look good. 

Business response:

*******,Thank you for your review, we truly appreciate your feedback!Sincerely,Midtown Management Team 

Frequently asked questions about Midtown Home Improvements

How is Midtown Home Improvements rated?

Midtown Home Improvements has a 4.3 star rating with 1,390 reviews. 

When is Midtown Home Improvements open?

Midtown Home Improvements is closed now. It will open on Monday at 8:30 a.m. 

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