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Midtown Home Improvements

4.3

About this business

Location details

1400 Donelson Pike a20, Nashville, TN, 37217, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
4.31,390 reviews
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Hailey C's profile image
Hailey C 
3 years ago

We had a brand new deck built after moving into a home that had a 'cattle gate' at our back sliding door. The deck was built in less than a week and we love the beautiful outcome. All of the staff and laborers were communicative and made the process very easy. We look forward to working with them for a fence project in 2022! 

Business response:

******,We appreciate you taking the time to share your feedback! We are so happy you were satisfied with the entire process, and the quality of your new deck. We look forward to an opportunity to serve you again in the future. ******************************************* Team 

Nick K's profile image
Nick K 
3 years ago

The team at Midtown was very professional and helped make sure I was completely satisfied with my project. The new roof was put on in just one day and it looks excellent. The Midtown team was quick to respond to a question that I had after the roof was installed, and made the whole process very easy. 

Business response:

****,Thank you for your review. Customer satisfaction is our top priority, so we are happy to hear you had a great experience with us. Sincerely,Midtown Management Team 

Trina C's profile image
Trina C 
3 years ago

Midtown did a fantastic job on our new deck! Our old one needed to be replaced in the worst way, and Midtown got the job done. They were pleasant to work with and responsive to all of our inquiries. The results of our new deck were better than we expected - we could not be more thrilled with the finished product! 

Business response:

*****,Thank you for your review! We are happy that we met your expectations and that you are thrilled with your new deck. ******************************************* Team 

Joyce R's profile image
Joyce R 
3 years ago

Midtown installed 11 double hung windows in three bedrooms and a bathroom. There was some delay in the order due to COVID issues, but it was not excessive. The installer was very professional and did a great job with minimal disruption. I would use this company again. 

Business response:

*****,Thank you for sharing your feedback. We are glad you are satisfied with our customer service and your new **************************************** Management Team 

Carly S's profile image
Carly S 
3 years ago

I’m not even sure where to begin! I had a meeting with their sales rep Cody who was very knowledable on the company’s history and materials… we were looking for a deck by our pool. We currently have a very large deck attached to our home. The plan we set was to add a deck with stairs coming off of our current deck onto a deck that hugged the pool. Fast forward to our installation date being July 9th… about a week before the project they were in the yard making final measurements when someone said to my husband that the proje... read more

Business response:

Mr and Mrs. *************** , I do regret the way our project turned out for you . There was a miscommunication do to the fact the pool wasnt installed at the point of sale and we didnt come in with those stairs from the new deck onto the existing at the appropriate angle and we all agreed on that . Hopefully you appreciate that we hung in there with you and rebuilt the stairs until we achieved something you agreed was acceptable. Thank you so much for the opportunity to serve your family and I hope the finished results will... read more

Geno V's profile image
Geno V 
3 years ago

My new vinyl fence looks excellent and exceeds my expectations. Midtown even coordinated with my HOA to get approval before install, which was the part of the process I was dreading the most. If you’re looking for quality and professionalism, Midtown is where you should go. No they’re not the cheapest, but the cheapest would be nowhere near this quality or hassle-free. 

Business response:

****,We appreciate you taking the time to share your feedback! Customer satisfaction is our top priority, so we are happy to hear we exceeded your expectations in both service and quality.Sincerely,Midtown Management Team 

Sharon M's profile image
Sharon M 
3 years ago

Only issue was the the manufacturer was late on completing the windows. 

Business response:

******,Thank you for your review! We apologize for the delay from the manufacturer, and appreciate your business.Sincerely,Midtown Management Team 

Tyler D's profile image
Tyler D 
3 years ago

We had a fence in stalled and could not be happier! Everyone we worked with at Midtown was very helpful and nice. The pricing was very fair. The quality of work was exceptional, and the job was done in a very timely manner. I would recommend to anyone. 

Business response:

*****,Thank you for your review, we appreciate it! We are happy to hear you love your new fence.Sincerely,Midtown Management Team 

Robert J's profile image
Robert J 
3 years ago

Great customer service. Few language problems and small cleanup problems. 

Business response:

******,Thank you for your review and feedback. We appreciate it.Sincerely,Midtown Management Team 

Frequently asked questions about Midtown Home Improvements

How is Midtown Home Improvements rated?

Midtown Home Improvements has a 4.3 star rating with 1,390 reviews. 

When is Midtown Home Improvements open?

Midtown Home Improvements is closed now. It will open on Monday at 8:30 a.m. 

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