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Midtown Home Improvements
- Contractors
- Nashville, TN
About this business
Location details
1400 Donelson Pike a20, Nashville, TN, 37217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Everyone I dealt with during this entire process was knowledgeable, helpful, and friendly. I knew early on that I made a good decision when I chose them.
Business response:
*****,Thank you for your review. We always strive to give our customers exceptional service throughout the whole process. and appreciate you sharing your experience with us. Sincerely,Midtown Management Team
Midtown did a great job putting in my new kitchen. The tear out and the build went well. I was treated with care and respect. The design is all that I hoped it would be.
Business response:
***************,We truly appreciate you leaving a review, thank you! We are excited to hear you love your new kitchen, and pleased that we made the experience an enjoyable one. ******************************************* Team
Very high pressure price went from 124k down to 63k if we sign today. We told them that we had to be done by 7:15 to put our children to bed. One guy thought that was crazy. He call his boss to get the best price. We asked them to leave and they wouldnt. Then I told them to leave and they still would and started being jerks. No way I would keep some one at my company like **************
Business response:
****,Thank you for your review. We set a high standard for customer service. We apologize that you had a frustrating experience, and we did not meet those expectations. We value your feedback, and if you would like the opportunity to talk about this further please call our office. ******************************************* Team
Midtown replaced my roof. I liked their professionalism and quality. I would use them again.
Business response:
*****,Thank you for leaving a review. We are happy you are satisfied with your new roof. We look forward to an opportunity to provide you with quality customer service again in the future. ******************************** Management Team
Midtown came and put in our vinyl fence. They were very professional from the first moment. They made the process super easy and worked with us to meet our budget.
Business response:
*******,Thank you for the great review! Were so happy you loved your experience.Sincerely,Midtown Management Team
Great service and quick installation for one sliding door and window. One guy installed it all on his own. The glass in the window and door have really good heat barrier which really helps when the sun in heating on it all day. Definitely helps regular my bedroom where as before it was always much warmer than the rest of the house.
Business response:
******,Thank you for sharing your feedback! We are happy to hear your new door and window are exceeding your expectations.Sincerely,Midtown Management Team
Midtown did an awesome job with our deck. They finished the project sooner than expected and they did top notch work. They also did a great job cleaning up afterwards. We are very happy with the quality work and professionalism.
Business response:
*******,Thank you for your review, we really appreciate it! We are delighted to hear you enjoyed our services and love your new deck.Sincerely,Midtown Management Team
A salesman came to our house to sell us a new deck. I thought it was very unprofessional for his co worker in training to ask to use our washroom. Then After telling the sales guy we cant work with him because of his price was too high for his materials he pursued the sales pitch by reducing his price from 47k to 27k verbally. Then when he wrote up his estimate he put the 47k on there and then said if we agree within a week he can cut it down to 32k. I felt pressured and it made no sense to me why the big price difference an... read more
Business response:
****, Thank you again for allowing us to come and be a guest at your home . I know weve spoken at length on the phone and you now understand the reason for the pricing that you saw when the rep was there . We wanted to post a response to your review since you have chosen to leave the post up, or perhaps have forgot about it, so that other prospective clients dont feel we arent responsive to these type of instances . After speaking with **** we did offer to replace his rug, which he and his wife agreed, after speaking at leng... read more
Midtown Home Improvements In *********, TN We their Sales person coming to our to Quote new Windows for the front of our house.That was on 3/31/2021, we where told that It would take about -12 to 14 weeks.It is now 8/19/2021.Over that period of time up till now they Promised us updates on the project every Two weeks which never happened, I had to Call to get updates, thats when the excuses Started, claiming that there are delays because of material shortages, then the Corona virus is interfering!! Last time they said that th... read more
Business response:
********** ** apologize for your unsatisfactory experience with Midtown. ** have experienced extended lead times on all product lines in our organization and are doing everything we can to weather the storm in these trying times. ** understand your installation took much longer than anticipated and we truly appreciate your patience and understanding. To the best of our knowledge your project is complete, and you are very happy with the windows. If there is anything we can do to further serve you, please let us know. ********... read more
Frequently asked questions about Midtown Home Improvements
How is Midtown Home Improvements rated?
Midtown Home Improvements has a 4.3 star rating with 1,390 reviews.
When is Midtown Home Improvements open?
Midtown Home Improvements is closed now. It will open on Monday at 8:30 a.m.
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