This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Midtown Home Improvements
- Contractors
- Nashville, TN
About this business
Location details
1400 Donelson Pike a20, Nashville, TN, 37217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They start early and work until task was completed and they do a great job and professional the fence looks great with compliments from neighbors. I enjoy the product and the timely work ethics of the people. Excellent work!
Business response:
******,Thank you for taking the time to leave a review! We are glad your experience with us was a great one, and that you love your new fence. ******************************************* Team
We put 100 down payment on gutter **************** was around Covid ***************************************************************************************************** goin to start!! Would have cancelled the whole project since it took so long n no notice beforehand!!!!
Business response:
******,Thank you for your review. We have experienced extended lead times on all product lines. We apologize for the lack in communication and that our service did not meet your expectations. We care deeply about our customers and value your feedback which we will use to help us improve as a company. ******************************************* Team
Great quality and customer service, attention to details and care about the delivery
Business response:
Priscila,Thank you, we appreciate your feedback. We are happy our focus on customer service made your experience with us an enjoyable one!Sincerely,Midtown Management Team
****** and crew did a great job on our siding. House looks great. On the pricier side compared to other estimates, but completion of the job was *****************. Highly recommend.
Business response:
****,We appreciate you sharing your feedback. We are glad your had a good customer experience with us, and we are happy to know you enjoy the look and quality of your siding. Thank you for the recommendation.Sincerely,Midtown Management Team
Arrived on time and completed the job quickly. Had bow window in living room and patio doors leading to deck replaced after tornado.
Business response:
******,Thank you for your feedback. We truly appreciate the opportunity to fulfill your home improvement needs.Sincerely,Midtown Management Team
Professional, good quality, got installed quickly and ahead of schedule, Ill be adding more windows in the future.
Business response:
*******,We are glad to hear we provided you with top-notch service on your window project! We truly appreciate the feedback, and look forward to working with you in the future.Sincerely,Midtown Management Team
The sales manager "*****" who came to give an estimate for the siding installation was very unprofessional, rude & pushy. I am doing multiple home improvements in my home but never have experienced this bad situation where it makes you feel like you should never let the sales person inside your home. #Bad behavior#Pushy#rude. He even went on asking the personal questions about relation, salary and home improvement budget for other projects. He was rude and we thought of calling cops to make him leave the place.
Business response:
*****,We set a high standard for customer service. We apologize that you had an unsatisfactory experience, and we did not meet those expectations. We value your feedback and will use it to improve as a company. If you would like the opportunity to talk about this further, please call our office. ******************************************* Team
We had Midtown replace all the windows in our house along with the soffits. Everything was installed timely. The window installers were great! Of course we replaced them in the dead of winter and they did one room at a time to try and keep the cold contained. We had a few issues with window locks and screens but they replaced everything very quickly. Highly recommend them and will use them again.
Business response:
*******,Thank you for your review. We would not be able to grow and continuously improve without feedback like yours. We are glad to hear the window installation met up to your expectations. We apologize you had some issues with locks and screens, but happy we were able to remedy them quickly. Thank you for the recommendation. We look forward to working with you in the future.Sincerely,Midtown Management Team
This should really be more of a 4.5 star review. Midtown built a deck that I absolutely love. It looks beautiful and will easily last 20 years with minimal maintenance. When it was first completed, there were a few items that needed correcting. It actually took too much time to get them addressed, but once they were addressed the deck was perfect. Over the first winter, a few of the balusters came loose. I called Midtown, and they came out and fixed them right away. After a 2nd winter, a similar situation happened again, but... read more
Business response:
****,Thank you for taking the time to give us your feedback. We appreciate your business, and are happy to hear that you love your new deck. We apologize for the issues you experienced with the balusters. Customer satisfaction is our top priority, and we are glad we could meet your expectations. We would of course welcome the opportunity to serve you again in the future. ******************************************* Team
Frequently asked questions about Midtown Home Improvements
How is Midtown Home Improvements rated?
Midtown Home Improvements has a 4.3 star rating with 1,390 reviews.
When is Midtown Home Improvements open?
Midtown Home Improvements is closed now. It will open on Monday at 8:30 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com