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Ford Dealership which includes New Vehicle Sales, Used Vehicle Sales, Finance and Insurance, Service, Parts, and Body Shop
9000 NW 7th Ave, Miami, FL, 33150, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
SHELDON H. AND THE OUTSTANDING STAFF AT METRO FORD DID THERE BEST TO MAKE US HAPPY WAS FAST,EFFECTIVE,EFFICIENT. SO MUCH PROFESSIONALISM IN ONE PLACE . AS A NEW FORD OWNER IM VERY HAPPY TO SAY THAT THERE IS NO OTHER DEALERSHIP IN MIAMI THAT REALLY CARES LIKE METRO FORD . I DO RECOMMEND THEM
Business response:
We always strive to provide a high quality service to each client, and we are pleased to know that you enjoyed your experience here at Metro Ford. Until next time we meet, take care!
This letter shall serve as a testimony to the quality service received during and after the sale of my vehicle. It shall be noted that the sales transaction experience was friendly, honest and genuinely sincere conduct. I was comfortable and had complete ease of mind. Satisfaction of the customer is their paramount goal and they demonstrated this during the auto purchase process. Also the value of my auto was the best that can be had for the price point paid. Great Value! When the sales transaction was finished they made... read more
Business response:
Thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels in your new Metro Ford!
Stumbled on this dealership by accident. Looking around for a vehicle with certain options they had one of the few around we were looking for. We decided to take the two hour ride to Miami and I guess it was meant to be. From meeting with our salesman Adolfo *** to driving away in our new truck the entire experience was second to none. We have dealt with many dealers having purchased 5 new trucks in the last 9 yrs. Walking into no gimmicks and great prices it was a very nice atmosphere. They are there to get you what you wan... read more
Business response:
Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
This is without a doubt, one of the best Ford Dealerships I have ever been to. I am a life long Ford consumer, and Metro Ford hits every mark when it comes to customer service, service turn around times, sales interactions, and making a positive experience even better. Adolfo M. was our Sales Rep when we visited, and he's earned our business. Thanks Adolfo and the entire Metro Ford Team.
Business response:
Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Amazing car buying experience! My client advisor Mr. Adolfo M. did a great job on listening to my needs and guided me to the right vehicle. He was tremendously patient and kept me entertained with his comical personality throughout the process. The manager Jesus A. was very professional, understanding and went above and beyond to help throughout the process. He also came around and made me feel like family. Buy with confidence at this dealership (MetroFord) they definitely stand behind their brand and will make your car buyi... read more
Business response:
Mark, thank you for your kind words about Adolfo M. and congratulations on your new Metro Ford vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels and thanks again for your business!
Worst customer service from the receptionist to the owner. I paid $400 for a registration fee and never got the registration or an accounting of the money and the stupid receptionist switches me around like a **** and every one from the cashier to the salesman to the finance people tell me that I have to speak to someone else. This has happened to me before, I think they STEAL customers money and that is that.
Business response:
The state sets up the tag and registration fees for all vehicles sold. We estimate it to get close enough so there are no discrepancies. We do not steal from any customer as you can see from our A+ Rating. We have been in this community over 36 years. All of our staff are courteous, friendly, and honest. Sometimes customers are the problem if they continue to have concerns with everybody they deal with.
Metro Ford Inc has a 4 star rating with 47 reviews.
Metro Ford Inc is closed now. It will open tomorrow at 11:00 a.m.
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