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9377 Autoplex St, Montclair, CA, 91763, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 8:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
The sales folks lied to me. I got a price quote from Quincy, their internet sales guy. I called him back with one very specific question: At that price, will I still be eligible for incentive financing at 0.9%? He assured me, YES. So I made the 30-mile drive, and the sales rep immediately told me, NO. That price is never eligible for the 0.9 financing. The rep admitted right away that Quincy had lied to me to get me in the door. What's more, the sales rep Yiwen played the race card. He blamed the whole thing on Quincy. "They... read more
Business response:
Hello Tim. We're very sorry to hear that your last experience with us was a not a positive one. We pride ourselves on assisting our customers in the very best way and anything less than that is simply not okay. We do hope you will consider giving us another chance in the future. Have a great day.
Great dealership to buy a car
We drove up from San Diego to buy our vehicle from Metro Acura only to find out that there were a few critical items that the staff overlooked on their end. Disappointed to say the least.
They were very helpful and professional. They helped me to understand what I was purchasing with no games.
Great buying experience, Arturo was great, does not try to pressure you.
Great service from Isabel.
Outstanding service as usual. Thank you Hector and Metro Acura!
best Acura dealership in socal!
Metro Acura has a 4.7 star rating with 1,396 reviews.
Metro Acura is open now. It will close at 8:00 p.m.
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