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Mercedes-Benz of West Chester

4.4

About this business

Mercedes-Benz dealer located in West Chester Pennsylvania. Minutes from Wilmington Delaware and Philadelphia, PA Service A, B, C, Brake repair and all other Mercedes-Benz related services. We also offer full collision concierge services to take the hassle out of getting body shop work handled on your behalf. We offer loaner cars for many services and exceptional offers when the loaner vehicles are made available for sale or lease. We call it loaner to owner, you'll call it a great deal. If your looking for a Certified Pre-ow... read more

Location details

1260 Wilmington Pike, West Chester, PA, 19382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 3:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 5:00 p.m.
SunClosed
4.42,289 reviews
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Curt J High's profile image
Curt J High 
recommend  Recommended
6 years ago

Great Sales and Service and overall seamless and Pleasant experience. 

Dave Wommer's profile image
Dave Wommer 
6 years ago

Most excellent! I am a longtime Mercedes owner, (and currently have two SL's including an AMG.) and was on vacation with my nephews recently, (aged 14 and 10), and decided to swing by and appreciate some cool cars. Everyone was very nice to us and the boys, and offered refreshments as it was quite hot that day, and encouraged the boys to get in an check out some cars! Thank You for a great Mercedes-Benz dealer experience! I have lived in many states, and have visited many dealerships to shop, or for service. Very impressed b... read more

Samantha Cho's profile image
Samantha Cho 
6 years ago

I was there for 5 hours for a rear break pad and rotor repair. When I asked how long it would take they told me a couple of hrs. Then a couple of hrs past, then they told me that it would be another hr. Then that hr past and told me it would be another hr and a half. I went in at 9:15 and got out at 2:30. 

Sal Inzone's profile image
Sal Inzone 
recommend  Recommended
6 years ago

If I could give more than 5 stars, I would! I've been a customer with Mercedes for 10+ years. My lease end on my vehicle was coming up so I went exploring. I called the sales department at MB WC and I got Valante. I expressed to Valante my needs and wants. I was a little hard on him because I was undecided. He showed me options and vehicles that fit what I wanted and in my price range. He was very patient and courteous with me even though at times I got frustrated. He is the best sales person I've experienced with Mercedes o... read more

Dave Weinstein's profile image
Dave Weinstein 
6 years ago
Kevin Romeo Hilbmann's profile image
Kevin Romeo Hilbmann 
6 years ago

This service center is very friendly & provides excellent customer service! The amenities provided was very convenient at this place and a great waiting area with multiple tv station to enjoy a good show or multiple personal business stations to handle on the go work. Paul was a fantastic serviceman & took very good care of me & my vehicle! 

Melissa Roberts's profile image
Melissa Roberts 
6 years ago

You should drug test your service techs... and teach them they shouldn’t beat up young girls!!!!! 

Dorothy Ross Wittmeyer's profile image
Dorothy Ross Wittmeyer 
6 years ago

As I sit at the dealer for a tire pressure check I realize I never sent in a review for Travis Thomas,the best sales consultant at this dealership . Of course he was extremely knowledgeable about the product and very professional , but I consider those to be the standard of a Mercedes representative . Travis exceeds the standard . He was patient, pleasant , proactive and never made me feel “dumb” or needy ! If you want to get the product YOU want and work with the best consultant ask for Travis Thomas . 

Scott Holdredge's profile image
Scott Holdredge 
7 years ago

Frequently asked questions about Mercedes-Benz of West Chester

How is Mercedes-Benz of West Chester rated?

Mercedes-Benz of West Chester has a 4.4 star rating with 2,289 reviews. 

When is Mercedes-Benz of West Chester open?

Mercedes-Benz of West Chester is closed now. It will open on Monday at 9:00 a.m. 

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