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Mercedes-Benz of San Jose
- Car Dealers
- San Jose, CA
About this business
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or S... read more
Location details
3000 Capitol Expressway, San Jose, CA, 95148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Albert the sales man was very helpful. He went out of his way to help find the car I wanted.
Business response:
Trinna, thank you for your kind review; we are happy to pass along your comments to Albert here at Mercedes-Benz of San Jose! If you have any further questions, please give us a call. We're always happy to help!
Yes, they responded, but no they didn't have answers to the questions I asked about the truck. The description said it had been in an accident. But the dealer had no information on what kind of accident or what had actually been repaired on the car. ??? How can you sell a car with "history" and not have the information on the "history?"
Truck was missing lower skid plates and claimed it came in that way, when you can tell the bolts were just hanging on. Also only had one key. Dealer never negotiated any off the price due to the missing or broken items (rear tail light was cracked)
Business response:
Hi Joe, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 214-3009 to discuss what we can do to help.
Professional courteous dealer and sales staff Paperwork could be expedited
Business response:
Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
I had a question about a vehicle and phoned the dealer. A salesman (Kal) answered. He was very helpful in providing the necessary information and then was helpful in trying to locate a car that met the search criteria. Ultimately, we found a vehicle at another’site and let Kal know. He was gracious in his response and offered to help should we, or family or friends need to use his dealership in the future.
Very good service from Kenneth.
Business response:
Alex, thank you for your kind review; we are happy to pass along your comments to Kenneth here at Mercedes-Benz of San Jose! If you have any further questions, please give us a call. We're always happy to help!
Kal was my contact person/sales person for my Tacoma purchase. He was prompt, informative, helpful and friendly. The financing/paperwork process was slow but that was due to a computer server issue. Overall I couldn't be happier with my experience at Mercedes-Benz of San Jose.
Business response:
Luke, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent Sales team. Antonio and Kaiz did a great job in walking me through the vehicle, their processes and everything else. The showroom is really neat, clean and is right near the Capitol Expwy and has enough parking for the customers.
Business response:
Hello Rajani, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent responses to my inquiries.
Business response:
Hi Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about Mercedes-Benz of San Jose
How is Mercedes-Benz of San Jose rated?
Mercedes-Benz of San Jose has a 4.3 star rating with 2,868 reviews.
When is Mercedes-Benz of San Jose open?
Mercedes-Benz of San Jose is closed now. It will open at 9:00 a.m.
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