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Mercedes-Benz of San Jose
- Car Dealers
- San Jose, CA
About this business
Location details
3000 Capitol Expressway, San Jose, CA, 95148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
They acted like they wanted to be helpful. However they really tried to take advantage of me being a single female. I explained to them I was just recovering from cancer and had a very exact budget and had been out of work for a bit and needed this vehicle to get back to work, I increased my offer to include a warranty. They took my higher offer added $500 and lessened the warranty . So essentially, they would make more on the deal and charge me way too much for a 1 year warranty. They should be ashamed of there selves.
Great to work with and love my car!!! Sasha was a fantastic sales executive
Business response:
Hello Dave, Congratulations on your recent vehicle purchase! The team at Fletcher Jones Imports appreciates you taking the time to share your kind sediments regarding your recent visit with Sasha. It's wonderful reviews like yours that truly represent what we strive for everyday! We'll be sure to relay over the kind words expressed on your behalf. We are grateful for your business and recommendations and look forward to serving you for many years to come! Best Wishes, Your Friends and Family at Fletcher Jones Imports
Was very nice and helpful.
Very helpful but far
Michelle quickly reached out to me regarding my inquiry and shared updates about the status of the car I was interested in. She was very patient, knowledgeable, and helpful in guiding me through the process and answering my questions. Excellent customer service!
they did contact me
Business response:
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Great staff and service!
They were nice but car was already sold.
updated! not interested in very expensive used cars - already have those - for that matter not interested in buying any car in foreseeable future - was just browsing through - never visited your pushed in dealer - why - have no $$$ & no interest to buy a car, albeit expensive w. problems of previous "used cars" owners - those should be given f.o.c. to interested parties - so please stop bugging me to write some review of dealers, I even have no idea of their location- I had already sent you several e-mails NOT to send me USE... read more
Business response:
Hello Hiero, Thank you for taking the time to share your valuable insight and allowing us the oppportunity to assist you during your vehicle search. I'd like to assist you in makint the necessary updates to ensure your communication is updated. Please feel welcome to contact me at Kim.camargo@fletcherjones.com Kind regards, Kimberlee Camargo Reputation and Brand Loyalty Manager
Frequently asked questions about Mercedes-Benz of San Jose
How is Mercedes-Benz of San Jose rated?
Mercedes-Benz of San Jose has a 4.3 star rating with 2,972 reviews.
When is Mercedes-Benz of San Jose open?
Mercedes-Benz of San Jose is closed now. It will open at 10:00 a.m.
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