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Mercedes-Benz of San Jose
- Car Dealers
- San Jose, CA
About this business
Mercedes-Benz of San Jose is the premier destination for all new and pre-owned Mercedes-Benz cars and SUVs in the Bay Area. Located in East San Jose next to Lake Cunningham, our showroom is only a few minutes from downtown. With an extensive inventory of both new and pre-owned Mercedes-Benz cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit Mercedes-Benz of San Jose in-person and find your prefect car or S... read more
Location details
3000 Capitol Expressway, San Jose, CA, 95148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
No complaints.
Business response:
Hi Bill, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
We spoke with Abdulla and made it clear to him that we are making a 2+hr drive to see this car. We stayed another 1.5hr waiting for an approval only for him to tell us they wanted to make a quick sell, not in those exact words but pretty much to have it cashed out. If he had given more communication and didn’t beat around the bush we would have saved so much time. He didn’t even stay in his office when he ran our papers, only coming in and out to ask a few questions. It’s unfortunate that again, we drove 2+ hrs and also brou... read more
Business response:
Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (408) 214-3009 to discuss what we can do to help.
We worked with Angel and enjoyed the experience! Purchased the vehicle! Very personable approach.
Business response:
Hello David, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Responds quickly, tried to be accommodating with my schedule; follow ups not too intrusive. I’m the end, I couldn’t make the time for the 2+ hour drive to look at the vehicle. I will be keeping this dealership on the short list and keeping Antonio’s contact info.
Business response:
Hi Rick, your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!
Car looks good. But didn’t satisfy our specific needs
Business response:
Hi Christopher, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
The staff is top notch. They made our car buying experience very pleasant. It has been a while since I bought a car. This was easy, relaxed, and fast. I want to say Thank you to everyone. Especially our salesman.
Sean is a friendly guy
Business response:
Hi Paulandre, thank you so much for your positive comments about Sean. Drive safe, and we'll see you on the road.
Amazing customer service
Business response:
Hello Rudy, thank you for your positive review. We're happy to have been of service to you. Until the next time we meet, take care!
Kept getting the run around and impossible for Ashley my salesman if that's what I wanna call him to call me back the worst customer service I've. Ever had by far and I'm still in need of a vehicle.......
Business response:
Hi Michael, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (408) 214-3009 to discuss what we can do to help.
Frequently asked questions about Mercedes-Benz of San Jose
How is Mercedes-Benz of San Jose rated?
Mercedes-Benz of San Jose has a 4.3 star rating with 2,868 reviews.
When is Mercedes-Benz of San Jose open?
Mercedes-Benz of San Jose is closed now. It will open at 9:00 a.m.
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