This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Mercedes-Benz of Rochester
- Car Dealers
- Rochester, NY
About this business
Location details
4296 W Henrietta Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedI Highly Recommend Mercedes Benz Of New Rochelle. They Provide Excellent Customer Service! They Are The Best Dealership I’ve Had The Pleasure Of Doing Business With! Thank You Victor Cruz For Your Excellent Customer Service. I Was Amazed At How Well The Establishment Operates, They Have Everything In Order. They Treated Me Like A Queen. They Met All Of My Request. I Will Definitely Recommend My Family And Friends To Mercedes Benz Of New Rochelle To Come See You In The Near Future! Thank You. Ms. Darlene Frade
Business response:
Thank you for the recommendation and the amazing review, Frade! It is our goal to provide unmatched levels of customer satisfaction, and make sure every customer request is met. We look forward to working together again soon!
Terrible experience from the minute we walked in. Sales person named Zak was very rude the entire time we were in the showroom. Seemed like he wasn't interested in providing us service, kept pushing us away with different excuses. We were looking at different models but we knew what color exterior/interior we wanted he kept showing us different ones and saying "well it is what it is." When i asked to find pricing on a different model he said "thats different than what you said before" like we know we are looking at different... read more
Recommendedgreat service and everyone is really helpful. I get my car serviced twice a year.
RecommendedGreat experience with David Song in sales. Very attentive, patient, understanding, and wanted to understand our needs for a new vehicle.
RecommendedThe customer service is very attentive at Mercedes Bellevue-down to the detail. From the greeter to the advisor and finally the mechanic/technician you can tell customer satisfaction is a high priority.
RecommendedMy wife and I just bought a new car at this location. The entire experience was excellent. Thomas Mioc is a very warm and friendly salesman who took care of all our needs and helped us close the deal without any hassles. Highly recommend this location if you are in the market for your next car!
RecommendedTruly outstanding from start to finish. Mark Hansen is amazing
RecommendedBellevue Mercedes service always provides a white glove experience. They treat you like a....Mercedes owner. Very professional, accommodating and personalized. All good!
RecommendedThe ability to be around and accessibility and phone calls comfortable to talk with an easy transactions
Business response:
Thank you Scott for the awesome recommendation!
Frequently asked questions about Mercedes-Benz of Rochester
How is Mercedes-Benz of Rochester rated?
Mercedes-Benz of Rochester has a 4.7 star rating with 2,691 reviews.
When is Mercedes-Benz of Rochester open?
Mercedes-Benz of Rochester is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com