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Mercedes-Benz of Rochester

4.7

About this business

Location details

4296 W Henrietta Rd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.72,685 reviews
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Frade Darlene's profile image
Frade Darlene 
recommend  Recommended
4 years ago

I Highly Recommend Mercedes Benz Of New Rochelle. They Provide Excellent Customer Service! They Are The Best Dealership I’ve Had The Pleasure Of Doing Business With! Thank You Victor Cruz For Your Excellent Customer Service. I Was Amazed At How Well The Establishment Operates, They Have Everything In Order. They Treated Me Like A Queen. They Met All Of My Request. I Will Definitely Recommend My Family And Friends To Mercedes Benz Of New Rochelle To Come See You In The Near Future! Thank You. Ms. Darlene Frade 

Business response:

Thank you for the recommendation and the amazing review, Frade! It is our goal to provide unmatched levels of customer satisfaction, and make sure every customer request is met. We look forward to working together again soon! 

Prit Kaur's profile image
Prit Kaur 
4 years ago

Terrible experience from the minute we walked in. Sales person named Zak was very rude the entire time we were in the showroom. Seemed like he wasn't interested in providing us service, kept pushing us away with different excuses. We were looking at different models but we knew what color exterior/interior we wanted he kept showing us different ones and saying "well it is what it is." When i asked to find pricing on a different model he said "thats different than what you said before" like we know we are looking at different... read more

Gurwinder Singh's profile image
Gurwinder Singh 
recommend  Recommended
4 years ago

great service and everyone is really helpful. I get my car serviced twice a year. 

Anthony Ferreras's profile image
Anthony Ferreras 
recommend  Recommended
4 years ago

Great experience with David Song in sales. Very attentive, patient, understanding, and wanted to understand our needs for a new vehicle. 

Doug Briggs's profile image
Doug Briggs 
recommend  Recommended
4 years ago

The customer service is very attentive at Mercedes Bellevue-down to the detail. From the greeter to the advisor and finally the mechanic/technician you can tell customer satisfaction is a high priority. 

Aman Verma's profile image
Aman Verma 
recommend  Recommended
4 years ago

My wife and I just bought a new car at this location. The entire experience was excellent. Thomas Mioc is a very warm and friendly salesman who took care of all our needs and helped us close the deal without any hassles. Highly recommend this location if you are in the market for your next car! 

Kristi Hall's profile image
Kristi Hall 
recommend  Recommended
4 years ago

Truly outstanding from start to finish. Mark Hansen is amazing 

Dave Lavin's profile image
Dave Lavin 
recommend  Recommended
4 years ago

Bellevue Mercedes service always provides a white glove experience. They treat you like a....Mercedes owner. Very professional, accommodating and personalized. All good! 

Scott Grossman's profile image
Scott Grossman 
recommend  Recommended
4 years ago

The ability to be around and accessibility and phone calls comfortable to talk with an easy transactions 

Business response:

Thank you Scott for the awesome recommendation! 

Frequently asked questions about Mercedes-Benz of Rochester

How is Mercedes-Benz of Rochester rated?

Mercedes-Benz of Rochester has a 4.7 star rating with 2,685 reviews. 

When is Mercedes-Benz of Rochester open?

Mercedes-Benz of Rochester is closed now. It will open at 9:00 a.m. 

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