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Mercedes-Benz of Rochester
- Car Dealers
- Rochester, NY
About this business
Location details
4296 W Henrietta Rd, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThis was the first time I’ve bought a vehicle out of state and I couldn’t have been more pleased with the service I received from the MB Littleton staff. Bill Shafi and Jaydeen Buniger were great and made the process seamless. I can’t wait until my C63S AMG arrives in Texas!
Great job. Completed on time in spite of being jammed w/ last minute recall work.
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My experience with the service department has been horrible. I’ve been waiting months to get my car fixed under warranty. Now that it is finally in the shop it is daily excuses and untruths about who is working on it and when it will be done.
This was the best car buying experience I have ever experienced! Everyone was so courteous, helpful and not pushy like most car salesman. Thank you and appreciate how quickly the process took!
I have been a customer at Mercedes Benz of Billings for over 10 years now and absolutely love the customer service I have always received from the staff, salesmen, and the service department. I have bought 2 GLs from them and have had our vehicles serviced there and the service department is outstanding. All of the employees are incredibly hospitable and go above and beyond helping me out with servicing my vehicles and taking care of all of our needs. A huge thank you to Ryan… See more
Traveling from Michigan, in our 2016 Mercedes Sprinter RV, we began having issues with ABS, ESP, and loss of CC in eastern North Dakota. Being on an cross country trip, the loss of Cruise Control was brutal. We began searching for a Service Dealership and found Mercedes-Benz of Billings, and took a chance at rolling in without an appointment at 4:30 pm. Service advisor, Ryan, was extremely friendly and helpful and tried to get us in that afternoon, but, as they were booked so… See more
NEGATIVE 20 STARS!!!! BEWARE!!!!They are dishonest, rude and do not stand by their work. They take ZERO responsibility and simply do not care!!!Used to be a good place but they have lost our business as well as several others. We we were loyal customers for years until they REFUSED to do warranty work unless we were willing to pay hugely out of pocket.We would drive 2 hours out of our way to to give them our business. NO MORE!!!Money pit money pit! … See more
Frequently asked questions about Mercedes-Benz of Rochester
How is Mercedes-Benz of Rochester rated?
Mercedes-Benz of Rochester has a 4.7 star rating with 2,685 reviews.
When is Mercedes-Benz of Rochester open?
Mercedes-Benz of Rochester is closed now. It will open at 9:00 a.m.
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