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Mercedes-Benz of Rochester

4.7

About this business

Location details

4296 W Henrietta Rd, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.72,685 reviews
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Joshua Guidroz's profile image
Joshua Guidroz 
recommend  Recommended
2 years ago

If you haven’t been there, you got to get there. Great service team great sales reps and all-around great customer service. 

Nate B. Kolniak's profile image
Nate B. Kolniak 
recommend  Recommended
2 years ago

Vida Bundy is AMAZING!! If you want to purchase or lease a vehicle from Mercedes Benz of Ok City, she is your salesperson! I have sold cars for 20 years and have never purchased a car over the internet, so I was somewhat uncomfortable with being on the “other side” of the process. She immediately sent me a video of the car, answered all my questions with conviction, and assured me of the condition. The process was straightforward. Vida sent me a delivery video showing me the… See more 

Regina Jackson Viverette's profile image
Regina Jackson Viverette 
recommend  Recommended
2 years ago

Excellent service. Excellent sales team. Best purchase experience anyone could ask for. Seamless transaction. 

Scarlet Mick's profile image
Scarlet Mick 
recommend  Recommended
2 years ago

I’m just here to say that Louie (in sales) is amazing. He goes out of his way to make sure that his customer is taken care of from service to delivery. I just want to say I really appreciate the extra effort and the communication. Louie always goes above and beyond for every purchase. 

Darren Rogeness's profile image
Darren Rogeness 
recommend  Recommended
2 years ago

just lucky they had the truck I wanted. Zachary did a great job. made it easy to complete the transaction. Him and Clay are great guys 

Charles Beason's profile image
Charles Beason 
recommend  Recommended
2 years ago

Awesome service and friendly staff! 

Khalil Jacksi's profile image
Khalil Jacksi 
2 years ago

Bad customer service, paid $2700 for 3 year complete vehicle service including oil change , when arrived for 3rd oil change at 23000 miles they said you have to pay for it I said last time I stopped by was for check engine light not for oil change, they didn’t believe me . be careful don’t prepay for any service they offer . 

Deirdre Hafen's profile image
Deirdre Hafen 
recommend  Recommended
2 years ago

I have had two Mercedes that I bought through the Mercedes Benz dealership in Kennewick. I have had such fantastic service through their service department on the times that I needed to have my cars worked on. Their service has exceeded any expectation that I could have ever expected! Absolutely top notch! They rolled out the red carpet for us and we are so impressed that we will be sure to buy our cars from them in the future. We’ve told our friends and they’ve even commente… See more 

Al Henry's profile image
Al Henry 
recommend  Recommended
2 years ago

No hustle and friendly service 

Frequently asked questions about Mercedes-Benz of Rochester

How is Mercedes-Benz of Rochester rated?

Mercedes-Benz of Rochester has a 4.7 star rating with 2,685 reviews. 

When is Mercedes-Benz of Rochester open?

Mercedes-Benz of Rochester is closed now. It will open at 9:00 a.m. 

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